Treatment Coordinator - Grand Rapids Family Orthodontics

Corus Orthodontists; Grand Rapids (MI); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Health spending account

401(k) with employer matching

Employee assistance program

Complimentary orthodontic treatment

Uniform allowance

Job summary

Corus Orthodontists and Grand Rapids Family Orthodontics are seeking a full-time Treatment Coordinator in Grand Rapids, MI. You’ll welcome patients, schedule appointments, and help maintain smooth orthodontic workflows within a supportive team.

Competitive benefits and a 36-hour workweek support work-life balance. Eligible candidates bring dental/orthodontic office experience; proficiency with Microsoft Office and orthodontic management software is a plus.

Qualifications

• Dental or orthodontic office experience preferred.
• Experience working in an orthodontic or general dental clinic is an asset.
• Working knowledge of Microsoft Office suite; proficiency with orthodontic management software systems is an asset.
• Exceptional interpersonal and communications skills (verbal and written), with a proven ability to build strong relationships and rapport with patients, parents, doctors, fellow team members and the community.
• Keen attention-to-detail and time management skills.

Responsibilities

• Creating Exceptional First Impressions – Welcome new patients with warmth and enthusiasm, setting the tone for their orthodontic journey.

Job description

At Corus, you'll enjoy the close-knit culture of a local practice with the opportunities, support, and career growth of a leading orthodontic network.

Treatment Coordinator, Grand Rapids Family Orthodontics

Are you passionate about creating exceptional patient experiences and helping people achieve their dream smiles? Grand Rapids Family Orthodontics is seeking an enthusiastic full-time Treatment Coordinator to join our thriving practice in Grand Rapids, MI.

What Sets Us Apart

At Grand Rapids Family Orthodontics, we’re more than an orthodontic practice—we’re a community that values support, integrity, and continuous improvement. As part of Corus Orthodontists, a growing network of over 50 practices across North America, we offer:

• A Supportive Environment with Community Focus: Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve.
• Commitment to Excellence: Deliver quality care in every patient interaction and enjoy ongoing opportunities for growth, including $500 in annual learning assistance.
• Compensation & Perks That Count: Access a competitive total rewards package including health, dental, and vision insurance, health spending account, 401(k) with employer matching, and an employee assistance program. Complimentary orthodontic treatment for you and your immediate family and a uniform allowance. $22.00 - $27.00 per hour.
• Work-Life Balance: Enjoy a 36-hour workweek.

How You’ll Make An Impact

• Creating Exceptional First Impressions – Welcome new patients with warmth and enthusiasm, setting the tone for their orthodontic journey.
• Patient Appointment Scheduling – managing appointments for new and returning patients utilizing the appropriate scheduling templates.
• Patient Appointment Status – Confirm that appointment reminders are being sent out, follow-up with unconfirmed appointments, and reschedule no-shows.
• Practice Growth – Ensure that the schedule accounts for the appropriate amount of doctor time, filling openings as necessary and discussing any major changes with the clinical team.
• Professional Communication – Generate correspondence for referring dentists and maintain detailed patient records.

The Teammate We’re Looking For

• Dental or orthodontic office experience preferred.
• Experience working in an orthodontic or general dental clinic is an asset.
• Working knowledge of Microsoft Office suite; proficiency with orthodontic management software systems is an asset.
• Exceptional interpersonal and communications skills (verbal and written), with a proven ability to build strong relationships and rapport with patients, parents, doctors, fellow team members and the community.
• Keen attention-to-detail and time management skills.

We’re proud to be an equal opportunity employer and believe that diverse perspectives make us stronger. If we connect with you about your application, please let us know if you need any accommodations—we’ll be glad to support you.