Treatment Coordinator

The Dental Care Center; Wilson (NC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Job summary

The Dental Care Center in Wilson is seeking a dynamic Treatment Coordinator to join our growing practice. You will manage patient conversations about treatment options, present plans, and coordinate scheduling to ensure smooth operations.

Ideal candidates are patient-oriented with excellent customer service, telephone etiquette, and strong organizational skills, able to work well in a team and support a comprehensive benefits package as part of our patient-centered care.

Qualifications

• Must be patient-oriented.
• Excellent customer service skills.
• Excellent phone etiquette.
• Team player with strong organizational abilities.

Responsibilities

• Discuss treatment and fees with patients.
• Keep patients informed about treatment options.
• Present treatment plans to patients.
• Answer phones and schedule appointments.
• Verify Medicaid insurance and Private Insurance as needed.
• New patient interviews and insurance submissions.
• Submit claims and prior approvals.

Skills

Patient oriented

Customer service

Phone etiquette

Team player

Job description

The Dental Care Center in Wilson is looking for a dynamic Treatment Coordinator to join our growing practice! The Dental Care Center offers competitive salary and a comprehensive benefits package.

Duties include but Not limited to:

• Discuss treatment and fees with patients
• Keep patients informed about treatment options
• Present treatment plans to patients
• Answer Phones
• Verify Medicaid insurance and Private Insurance as needed
• New Patient Interviews
• Schedule appointments
• Verifing insurance
• Submitting claims and prior approvals

Requirements:

• Must be “Patient” oriented
• Possess strong Customer Service skills
• Excellent phone etiquette
• Team player with excellent organization skills