Treatment Coordinator

Kansas Perio & Dental Implants; Wichita (KS); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO

Holidays

401(k) options

Uniform allowance

Training & growth

Job summary

Kansas Perio & Dental Implants in Wichita, KS is seeking a patient-focused Treatment Coordinator to guide patients through periodontal and dental implant care, financing, and scheduling. This full-time role emphasizes building relationships and delivering an exceptional patient experience.

Ideal candidates bring strong communication skills, a positive attitude, and a willingness to learn. Bilingual applicants are encouraged to apply, and training is provided for the right candidate.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal and customer service abilities.
• Professional, positive, and empathetic demeanor.
• Strong organizational and multitasking abilities.
• Comfort with computers, office technology, and dental software.
• Ability to manage sensitive conversations regarding treatment and finances.
• High level of integrity and professionalism.
• Team-oriented mindset with a willingness to learn.
• Bilingual skills preferred, but not required.

Responsibilities

• Build trusting relationships with patients and provide an exceptional experience from consultation through treatment completion.
• Educate patients about periodontal and dental implant procedures using photos, models, and other educational tools.
• Present treatment plans, discuss fees, and explain financing options.
• Help patients overcome financial and emotional barriers to treatment.
• Coordinate scheduling and ensure follow-up appointments are completed.
• Communicate with referring offices and maintain strong professional relationships.
• Discuss insurance benefits and assist patients with understanding their coverage.
• Document financial arrangements and treatment acceptance.
• Monitor treatment progress and maintain ongoing patient communication.
• Make welcome and follow-up calls to patients.
• Maintain accurate patient records and update information as needed.
• Support overall office operations and patient flow.

Skills

Verbal & Written Communication

Interpersonal skills

Customer service

Organization

Multitasking

Dental software familiarity

Financial conversations

Integrity and professionalism

Teamwork

Bilingual preferred

Education

Dental industry experience (preferred)

Tools

Dental software

Office technology

Job description

Overview

Kansas Perio & Dental Implants is seeking a friendly, patient-focused Treatment Coordinator to join our growing team. This full-time position is ideal for someone who enjoys building relationships, helping patients understand their treatment options, and guiding them through every step of their periodontal and dental implant journey.

We are looking for a professional and compassionate team member who can deliver an exceptional patient experience and help patients feel confident and comfortable moving forward with recommended care. Prior experience is a plus, but we are willing to train the right person who brings a positive attitude, strong communication skills, and a genuine passion for helping others. Bilingual candidates are encouraged to apply.

Position Details

• Location: Wichita, KS
• Position: Treatment Coordinator
• Schedule: Full-Time
• Days: Monday through Friday
• Office Hours: 8:00 AM to 5:00 PM
• Pay Range: $19.00 to $25.00 per hour

Benefits & Perks

• Medical, dental, vision, and life insurance
• Paid time off (PTO)
• Paid holidays
• 401(k) options
• Uniform allowance
• Supportive team environment
• Training and professional growth opportunities

About the Role

The Treatment Coordinator serves as a vital link between our patients, providers, and referring offices. This position focuses on helping patients achieve their oral health goals by guiding them through treatment recommendations, financial arrangements, scheduling, and ongoing communication throughout their care.

What You'll Do

• Build trusting relationships with patients and provide an exceptional experience from consultation through treatment completion
• Educate patients about periodontal and dental implant procedures using photos, models, and other educational tools
• Present treatment plans, discuss fees, and explain financing options
• Help patients overcome financial and emotional barriers to treatment
• Coordinate scheduling and ensure follow-up appointments are completed
• Communicate with referring offices and maintain strong professional relationships
• Discuss insurance benefits and assist patients with understanding their coverage
• Document financial arrangements and treatment acceptance
• Monitor treatment progress and maintain ongoing patient communication
• Make welcome and follow-up calls to patients
• Maintain accurate patient records and update information as needed
• Support overall office operations and patient flow

What We're Looking For

• Excellent verbal and written communication skills
• Strong interpersonal and customer service abilities
• Professional, positive, and empathetic demeanor
• Strong organizational and multitasking skills
• Comfort with computers, office technology, and dental software
• Ability to manage sensitive conversations regarding treatment and finances
• High level of integrity and professionalism
• Team-oriented mindset with a willingness to learn
• Bilingual skills preferred, but not required
• Previous dental experience is helpful, but we will train the right candidate

Preferred Qualifications

• Experience in a dental, periodontal, oral surgery, or healthcare setting
• Knowledge of treatment planning and insurance coordination
• Experience discussing financial arrangements with patients

Join Our Team

At Kansas Perio & Dental Implants, we are committed to providing outstanding patient care and creating a welcoming environment for both patients and team members. If you enjoy helping people, building meaningful relationships, and being part of a collaborative practice dedicated to excellent care, we would love to hear from you.

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