Treatment Coordinator

Smile Jobs; Saint Clair Shores (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Gentle Dentist Smile Spa is seeking a friendly, organized Treatment Coordinator to join our team. This full-time role focuses on coordinating care, scheduling, and ensuring a positive patient experience within the dental office.

The ideal candidate excels in patient communication, handles financial discussions, and works well with the clinical team to support daily practice success.

Qualifications

• Experience in dental treatment coordination or front-office operations.
• Strong communication and patient service skills.
• Ability to multi-task in a fast-paced dental office.

Responsibilities

• Greet patients and provide a welcoming experience
• Coordinate patient appointments and treatment plans
• Review treatment recommendations and costs with patients
• Discuss financing and payment options when applicable
• Verify insurance benefits and assist with questions
• Maintain accurate patient records and documentation
• Assist with scheduling and front-office operations

Skills

Patient coordination

Front-office

Communication

Teamwork

Tools

Dental software

Insurance verification

Job description

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Gentle Dentist Smile Spa is looking for a friendly, organized, and patient-focused Treatment Coordinator to join our team! This is a full-time opportunity for someone who enjoys working with patients, coordinating care, and being an important part of the day-to-day success of a dental office.

Schedule

• Monday: 8:45 AM–6:00 PM
• Tuesday: 8:45 AM–6:00 PM
• Thursday: 8:45 AM–6:00 PM
• Friday: 7:45 AM–1:00 PM
• Saturday: 7:45 AM–1:00 PM

Responsibilities

• Greet patients and provide a welcoming experience
• Coordinate patient appointments and treatment plans
• Review treatment recommendations and costs with patients
• Help patients understand their treatment options and next steps
• Discuss financing and payment options when applicable
• Verify insurance benefits and assist with insurance-related questions
• Coordinate with the clinical team to ensure a smooth patient experience
• Maintain accurate patient records and documentation
• Follow up with patients regarding recommended treatment
• Assist with scheduling and overall front-office operations
• Provide excellent customer service and build strong relationships with patients

Ideal Candidate

We are looking for someone who is:

• Friendly, professional, and patient-focused
• Organized and detail-oriented
• Comfortable discussing treatment plans and financial options
• A strong communicator and team player
• Able to multitask in a fast-paced dental office
• Experienced in dental treatment coordination or front-office operations

Why Join Us?

This is a great opportunity for a motivated Treatment Coordinator to join the team at Gentle Dentist Smile Spa and play an important role in creating a positive patient experience while supporting the success of the practice.