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Treatment Coordinator

Lane & Associates Family Dentistry

Raleigh (NC)

On-site

USD 38,000 - 70,000

Full time

6 days ago
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Job summary

A leading company in the medical practice sector is seeking a Treatment Coordinator to join their Raleigh office. This role involves managing patient interactions, scheduling appointments, and maintaining a welcoming office environment. The company offers competitive pay, comprehensive benefits including health and dental insurance, and a supportive team environment with various perks.

Benefits

401(k) Employer Contribution Plan
Paid Time Off
Quarterly Performance Bonus Opportunities
Uniform Allowance
Employee Assistance Program
Paid Training Class

Qualifications

  • 1-2 years of dental front office experience required.
  • Experience with practice management software preferred.
  • Strong communication skills essential.

Responsibilities

  • Manage multi-line phone system and greet patients.
  • Schedule and confirm appointments for Dentists and Hygienists.
  • Review treatment plans and explain insurance coverage.

Skills

Communication
Customer Service
Organizational Skills

Education

High School Diploma or GED

Tools

Denticon

Job description

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2 days ago Be among the first 25 applicants

Join to apply for the Treatment Coordinator role at Lane & Associates Family Dentistry

Now Hiring: Treatment Coordinator | Raleigh Ridge Office

We’re currently looking for an experienced Treatment Coordinator to join our warm, welcoming, and supportive team in Raleigh, NC!

What You’ll Get: Benefits That Make You Smile

We offer more than just a job — we offer a place to grow, thrive, and feel appreciated.

  • Competitive pay!
  • Comprehensive Insurance Coverage – Health, Vision, Dental, Life, Disability, FSA & more!
  • 401(k) Employer Contribution Plan (after 90 days!)
  • Quarterly Performance Bonus Opportunities!
  • Paid Training Class!
  • Employee Assistance Program!
  • Uniform Allowance!
  • Paid Time Off & Paid Holidays!
  • Fridays off at 2 PM!
  • Volunteer opportunities with our Smile Squad to earn awesome prizes!
  • Fun team events, giveaways & social campaigns year-round!
  • Birthday and Work Anniversary surprises sent directly from our owners!
  • Employee discounts at major retailers!
  • … and so much more!

Key Responsibilities Include

  • Manage a multi-line phone system and greet patients warmly
  • Schedule and confirm appointments for Dentists and Hygienists
  • Keep provider schedules filled and organized
  • Manage the check in/check out process with patients
  • Collect and post payments while following company financial policies
  • Review treatment plans and explain insurance coverage and out-of-pocket costs to patients
  • Accurately enter and update patient info in Denticon
  • Keep the front office and lobby tidy and welcoming
  • Support your teammates and contribute to a positive office vibe
  • Other duties as assigned

What You Bring To The Team

  • A minimum of 1–2 years of dental front office experience
  • Strong communication and customer service skills
  • Great organizational skills and attention to detail
  • A positive attitude and team player mentality
  • Proficiency with computers and practice management software (Denticon experience a plus!)
  • High School Diploma or GED
  • Ability to lift up 15- 20 lbs.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Health Care Provider
  • Industries
    Medical Practices

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