Treatment Coordinator

Lane & Associates Family Dentistry; Fuquay-Varina (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading dental practice in Fuquay Varina is hiring a Treatment Coordinator to provide excellent patient service and manage office operations. The role involves scheduling appointments, handling patient inquiries, and supporting a positive work environment. We offer a comprehensive benefits package and a fun team culture, including early Fridays and performance bonuses.

Benefits

Competitive pay

Comprehensive Insurance Coverage

401(k) Employer Contribution Plan

Quarterly Performance Bonus Opportunities

Paid Training Class

Uniform Allowance

Paid Time Off & Paid Holidays

Fridays off at 2 PM

Employee discounts at major retailers

Fun team events and social campaigns

Qualifications

• 1-2 years of dental front office experience required.
• Strong communication and customer service skills necessary.
• Excellent organizational skills with attention to detail needed.

Responsibilities

• Manage multi-line phone system and greet patients.
• Schedule and confirm appointments for Dentists and Hygienists.
• Collect and post payments following company policies.

Skills

Communication

Customer Service

Organization

Detail-oriented

Education

High School Diploma or GED

Tools

Denticon

Practice Management Software

Job description

Join to apply for the Treatment Coordinator role at Lane & Associates Family Dentistry

Now Hiring: Treatment Coordinator | Fuquay Broad Office

We’re currently looking for an experienced Treatment Coordinator to join our warm, welcoming, and supportive team in Fuquay Varina, NC!

What You’ll Get: Benefits That Make You Smile

We offer more than just a job — we offer a place to grow, thrive, and feel appreciated.

• Competitive pay!
• Comprehensive Insurance Coverage – Health, Vision, Dental, Life, Disability, FSA & more!
• 401(k) Employer Contribution Plan (after 90 days!)
• Quarterly Performance Bonus Opportunities!
• Paid Training Class!
• Employee Assistance Program!
• Uniform Allowance!
• Paid Time Off & Paid Holidays!
• Fridays off at 2 PM!
• Volunteer opportunities with our Smile Squad to earn prizes!
• Fun team events, giveaways & social campaigns year-round!
• Birthday and Work Anniversary surprises from our owners!
• Employee discounts at major retailers!
• … and more!

Key Responsibilities Include

• Manage a multi-line phone system and greet patients warmly
• Schedule and confirm appointments for Dentists and Hygienists
• Keep provider schedules filled and organized
• Manage check-in/check-out process with patients
• Collect and post payments following company policies
• Review treatment plans and explain insurance coverage and costs to patients
• Accurately update patient info in Denticon
• Maintain a tidy and welcoming front office and lobby
• Support teammates and foster a positive office environment
• Other duties as assigned

What You Bring To The Team

• 1–2 years of dental front office experience
• Strong communication and customer service skills
• Excellent organizational skills and attention to detail
• Positive attitude and team player mentality
• Proficiency with computers and practice management software (Denticon experience a plus!)
• High School Diploma or GED
• Ability to lift 15-20 lbs.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Medical Practices