Dental Treatment Coordinator - Full Time

Dentrust Optimized Care Solutions; North Carolina; On-site; USD 30,000 - 45,000; Full time

Job summary

A leading dental practice, DOCS Dental, is hiring a Member Coordinator to enhance the patient experience. Ideal candidates will have a strong background in administration with exceptional organizational and communication skills. Join a supportive environment that values relationships with military families and access to comprehensive benefits.

Benefits

Competitive salary based on experience

Generous Paid Time Off

Comprehensive health, vision, and dental coverage

401K with company matching contributions

Qualifications

• At least 1-2 years of administrative experience.
• Must be willing to obtain a Real ID.
• Preferred experience in a dental office.

Responsibilities

• Organize workflow and prioritize tasks efficiently.
• Greet and assist patients, answering a multi-line phone.
• Schedule appointments and maintain a tidy reception area.

Skills

Organizational skills

Communication

Customer service

Education

High school diploma

Tools

Denticon software

Microsoft Office

Job description

Description

DOCS Dental is seeking a welcoming, organized Member Coordinator to join our team in a state-of-the-art dental practice serving military families and veterans. As part of the Army and Air Force Exchange Services, our practice is committed to building lasting relationships with our patients in a warm, family-like atmosphere.

Why Join DOCS Dental?

At DOCS Dental, we believe in more than just providing care—we believe in building relationships. Our practices are expanding, and we’re looking for talented, compassionate dental professionals who are dedicated to serving the families of those who serve our nation. With a family-oriented environment, cutting-edge technology, and the unique opportunity to work on military bases, you'll experience professional growth while making a real difference.

Office Hours:

• Monday – Friday: 7:30 a.m. – 5:30 p.m.
• Saturdays: 7:30 a.m. – 4:30 p.m.

Your Key Responsibilities:

• Organize workflow, prioritize tasks, and handle multiple responsibilities efficiently.
• Greet patients warmly, making them feel comfortable and valued.
• Answer a multi-line phone system with friendly, professional etiquette.
• Schedule appointments using our Denticon software and ensure data accuracy.
• Perform daily close-out procedures and maintain a tidy reception area.
• Build positive relationships with patients and provide excellent customer service.

Why Join DOCS Dental? As a key member of our team, you’ll support our mission to provide exceptional dental care to the military community. We’re looking for someone who values patient relationships and brings enthusiasm to a collaborative, supportive work environment.

Requirements

What We’re Looking For:

• High school diploma and at least 1-2 years of administrative experience.
• Current driver’s license and reliable transportation.
• Must have or be willing to obtain a Real ID before starting.
• Preferred experience in a dental office and knowledge of dental software.
• Strong organizational, communication, and Microsoft Office skills.
• Thorough criminal background check and urinalysis required

What We Offer for Full-Time Team Members:

At DOCS Dental, we value our employees and offer a competitive benefits package, including:

• Competitive salary based on experience.
• The chance to provide care to military dependents, making a lasting impact.
• Generous Paid Time Off and paid holidays.
• Comprehensive health, vision, and dental coverage.
• Health Savings Account (HSA), Long Term Disability, and Short-Term Disability & Life Insurance options.
• 401K with company matching contributions.

Commitment to Diversity and Inclusion:

DOCS Health is proud to be an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees and applicants, free from unlawful discrimination and harassment, ensuring everyone feels valued and respected.

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If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process.

DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.