Treatment Coordinator

TieTalent; New Jersey; On-site; USD 35,000 - 55,000; Full time

Job summary

Join an elite oral surgery practice dedicated to exceptional patient care and service. As a Treatment Coordinator, you will play a vital role in ensuring the best clinical outcomes while providing top-notch customer service. This position offers a dynamic environment where you can grow and develop your skills. If you are a compassionate team player with a desire to make a difference in the community's oral health, this is the perfect opportunity for you. Enjoy competitive pay, comprehensive benefits, and a supportive team atmosphere.

Benefits

Medical coverage

Dental coverage

Vision coverage

Employee Assistance Program

Uniforms/Scrubs provided

401(k) plan with company match

Health Savings Account

Paid vacation starting at 2 weeks

Long and short-term disability plans

Basic and supplemental life insurance

Qualifications

• High school diploma required; customer service experience preferred.
• Previous medical or dental experience is a plus.

Responsibilities

• Provide concierge-level customer service and manage patient schedules.
• Collect payments, maintain patient information, and communicate treatment options.

Skills

Understanding of dental terminology

Friendly, professional personality

Basic office skills

Good organizational skills

Leadership and problem-solving skills

Effective communication skills

Ability to work collaboratively

Education

High school diploma or equivalent

At least one year of customer service experience

Medical or dental experience

Job description

1 day ago Be among the first 25 applicants

About

We are an elite oral surgery practice committed to exceptional patient care and first-class service to referring doctors. We seek a fun, hardworking, compassionate team player to help us grow and serve our community's oral surgery needs. Previous oral surgery experience is a plus but not required.

Role and Responsibilities

The Treatment Coordinator plays a critical role in providing exceptional patient care, ensuring the best clinical outcomes, and meeting patient needs. Responsibilities include greeting patients, answering phones, scheduling appointments, providing cost estimates, collecting payments, managing the doctor’s schedule, and communicating with patients and referring offices.

1. Provide concierge-level customer service over the phone, in person, or electronically.
2. Update and maintain patient insurance information.
3. Maintain the doctor’s schedule for efficiency.
4. Partner with the clinical team to ensure an excellent patient experience.
5. Adhere to deadlines and prioritize work according to the patient schedule.
6. Collect payments professionally and effectively.
7. Understand doctor treatment recommendations and develop treatment plans.
8. Communicate treatment options and costs to patients.
9. Maintain confidentiality per HIPAA regulations.
10. Perform other related duties as assigned.

Education and Experience

• High school diploma or equivalent required.
• At least one year of customer service experience required.
• Medical or dental experience preferred.

Skills and Abilities

• Understanding of dental terminology.
• Friendly, professional personality.
• Basic office skills such as typing and filing.
• Good organizational skills and attention to detail.
• Leadership and problem-solving skills.
• Effective communication skills.
• Ability to work collaboratively with team members.

Benefits & Wellness

• Medical, Dental, and Vision coverage.
• Employee Assistance Program (EAP).
• Uniforms/Scrubs provided.

Financial Well-being

• Competitive pay, bonus potential, and merit reviews.
• 401(k) plan with company match.
• Health Savings Account (HSA) with HDHP plans.

Life Insurance

• Basic and supplemental life insurance for employees, spouses, and children.

Time Off & Disability

• Paid vacation starting at 2 weeks, 6 paid holidays.
• Long and short-term disability plans.

Location

• New Jersey, United States

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industries: Technology, Information, and Internet