Treatment Coordinator

Smile Doctors; Louisville (KY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunity

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid holidays

Paid time off

Employee discount on braces

Job summary

Smile Doctors seeks a Treatment Coordinator to join our growing team in Louisville, KY. You will educate new patients about orthodontic options and help arrange flexible payment plans while cultivating strong relationships with patients.

Expect to manage follow-up communications, prepare for exams, coordinate referrals, and assist marketing efforts to drive patient flow. A positive, proactive attitude and excellent communication are essential.

Qualifications

• High school diploma or equivalent; college education preferred.
• Strong ability to build rapport with patients and coworkers.
• Excellent sales skills and the ability to educate on treatment options.
• Proactive in following up with potential patients and scheduling.
• Ability to educate patients on financial options and payment plans.

Responsibilities

• Present orthodontic treatment plans and educate patients about options.
• Explain financing options and educate on payment plans.
• Follow up with potential patients to schedule treatment.
• Prepare for patient exams and coordinate referrals to specialists.
• Keep schedules full and assist in local marketing efforts.

Skills

Outgoing

Approachable

Empathetic

Proactive

Adaptable

Verbal communication

Written communication

Education

High School diploma or equivalent

College education preferred

Job description

Looking for a career that makes you smile?

Smile Doctors is seeking a Treatment Coordinator to join our growing team.

Responsible for educating new patients regarding available treatment options, working out financial arrangements, and cultivating strong relationships.

How You’ll Make Us Better

• Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections
• Understand the practice's policy on working with financials to educate patients on their payment options
• Work pending reports and follow up with potential patients to schedule treatment
• Preparation for patient exams
• Follow up with patients to set up consultations or begin treatment and keep schedules full
• Coordinate patients referred to specialists for care prior to treatment as necessary
• Assist in Local Store Marketing and community events

Your Special Skills

• Outgoing, Approachable, and Empathetic
• Proactive and adaptable
• Excellent written and verbal skills

Prerequisites For Success

• High School diploma or equivalent required; College education preferred
• Minimum one (1) year experience in sales or other service industry requiredBilingual a plus, but not required
• Ability build rapport with patients
• Ability to establish and maintain good working relationships with patients and coworkers
• Excellent sales skills
• Ability to talk to a person, not at a person

The Perks

• Competitive salary plus Bonus Opportunity
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Why Smile Doctors?

We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.

We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.

This is the perfect opportunity to grow with an expanding organization!