Treatment Coordinator

Smile Doctors; Chevy Chase (MD); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Competitive salary + Bonus Opportunity

Medical, dental, vision and life保险

Short and long-term disability

401(k) plan

Paid time off & paid holidays

Discounts on braces & clear aligners

Job summary

Smile Doctors is seeking a Treatment Coordinator to join our growing team. You will educate new patients on treatment options, help arrange finances, and nurture relationships to keep schedules full.

The role emphasizes presenting plans, overcoming objections, and coordinating referrals while supporting local store marketing and community events. A friendly, proactive, patient-focused attitude is essential.

Qualifications

• High School diploma or equivalent required; College education preferred.
• Minimum one (1) year experience in sales or other service industry required.
• Bilingual a plus, but not required.

Responsibilities

• Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections.
• Understand the practice’s policy on working with financials to educate patients on their payment options.
• Work pending reports and follow up with potential patients to schedule treatment.
• Preparation for patient exams.
• Follow up with patients to set up consultations or begin treatment and keep schedules full.
• Coordinate patients referred to specialists for care prior to treatment as necessary.
• Assist in Local Store Marketing and community events.

Skills

Sales skills

Rapport building

Communication

Customer service

Education

High school diploma or equivalent

College education preferred

Job description

Looking for a career that makes you smile?

Smile Doctors is seeking a Treatment Coordinator to join our growing team.

Responsible for educating new patients regarding available treatment options, working out financial arrangements, and cultivating strong relationships.

How you’ll make us better:

• Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections
• Understand the practice’s policy on working with financials to educate patients on their payment options
• Work pending reports and follow up with potential patients to schedule treatment
• Preparation for patient exams
• Follow up with patients to set up consultations or begin treatment and keep schedules full
• Coordinate patients referred to specialists for care prior to treatment as necessary
• Assist in Local Store Marketing and community events

Your special skills:

We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:

• Outgoing, Approachable, and Empathetic
• Proactive and adaptable
• Excellent written and verbal skills

Prerequisites for success:

• High School diploma or equivalent required; College education preferred
• Minimum one (1) year experience in sales or other service industry required
• Bilingual a plus, but not required
• Ability build rapport with patients
• Ability to establish and maintain good working relationships with patients and coworkers
• Excellent sales skills
• Ability to talk to a person, not at a person

The Perks:

In exchange for the dynamic contribution you’ll bring to our team, we offer:

• Competitive salaryplus Bonus Opportunity
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Why Smile Doctors?

We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.

We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.

Pay Range: $21.60 - $27.35