Treatment Coordinator

Verber Family Dentistry; Carlisle (Cumberland County); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical & Vision

Dental Coverage

401(k) Plan

Paid Time Off

Bonus potential

Life Insurance

Disability Insurance

CE Reimbursements

Engagement Activities

Job summary

Verber Dental Group is seeking a Full-Time Treatment Coordinator to support our Valley Pediatric Dentistry offices in Carlisle and Mechanicsburg, PA. You will greet patients, manage appointments, handle calls, verify insurance, and maintain a welcoming, efficient front desk operation.

This role involves coordinating patient flow, collecting payments, producing basic financial reports, and ensuring confidentiality. Travel between pediatric locations is expected as needed.

Qualifications

• Excellent customer service, organizational and communication abilities.

Responsibilities

• Greets and checks in/out patients and office guests with a friendly, professional demeanor.
• Answer multi-line phones, manage voice messages and direct calls to staff.
• Verify patient and insurance information with high accuracy.
• Schedule patient appointments and manage resources for efficient care.
• Collect insurance co-pays and balances, maintain records.
• Compile financial reports and distribute communications.
• Maintain patient confidentiality and HIPAA compliance.
• Keep front desk and waiting areas clean and organized.
• Receive and route documents such as lab results and correspondence.
• Perform additional duties as assigned by Practice Administrator.

Skills

Customer service

Organizational skills

Communication skills

Multitasking

Self-motivated

Team player

Problem solving

Attention to detail

Adaptability

Learning software

Tools

Computer software

Job description

Description

Verber Dental Group is a well-established local dental health system dedicated to providing exceptional dental care to South Central Pennsylvania. With a focus on patient comfort and satisfaction, we offer a comprehensive range of dental services throughout the offices in the group in a warm and welcoming environment. We are seeking a

Job Type

Full-time

Description

Verber Dental Group is a well-established local dental health system dedicated to providing exceptional dental care to South Central Pennsylvania. With a focus on patient comfort and satisfaction, we offer a comprehensive range of dental services throughout the offices in the group in a warm and welcoming environment. We are seeking a Full-Time Treatment Coordinator to join our team to help support our Valley Pediatric Dentistry offices in Carlisle and Mechanicsburg, PA. This vital role involves managing patient interactions, scheduling appointments, and performing administrative duties, all while ensuring a welcoming and efficient experience for our patients.

Be the welcoming face of our office, greeting patients with a warm smile upon their arrival and ensuring they leave with a positive experience at the end of their visit.

Schedule

Monday: 8:00 am - 5:00 pm (Carlisle Office)

Tuesday: 7:00 am -4:00 pm (Carlisle Office)

Wednesday Off

Thursday: 8:00 am - 4:00 pm (Mechanicsburg Office)

Friday: 7:00 am - 4:00 pm (Mechanicsburg Office)

• Possible shifts in Camp Hill office when coverage is needed*

Qualified individuals should be able to perform the following duties with or without reasonable accommodation:

Patient Interaction

• Greet and check-in/out patients and office guests with a friendly, professional demeanor.
• Answer multi-line phones, promptly handle voice messages, and direct calls to the appropriate staff.
• Verify patient and insurance information with high attention to detail and accuracy.

Appointment Management

• Schedule patient appointments accurately and efficiently, ensuring optimal timing and resource allocation.
• Collect insurance co-pays, patient expenses, and past-due balances with accuracy and professionalism.

Administrative Duties

• Compile financial reports as needed to support practice operations.
• Retrieve, distribute, and manage incoming faxes and communications.
• Maintain patient confidentiality and adhere to HIPAA compliance guidelines.

General Office Maintenance

• Ensure cleanliness and organization of the front desk and waiting room areas for a professional and welcoming environment.
• Receive and route documents, such as lab results and clinical correspondence, promptly and efficiently.

Other Duties

• Perform any additional duties as instructed by the Practice Administrator to support the overall efficiency of the office.

What We Offer

At Verber Dental Group, we strive to create a supportive environment where you thrive. That’s why we provide a comprehensive benefits package that goes above and beyond, including:

• Medical and Vision Insurance
• In-house Dental Coverage with $0 Premium
• 401(k) Plan with Generous Company Match
• Paid Time Off + Paid Holidays
• Quarterly Bonus Potential
• Life and Disability Insurance Options
• CE Reimbursements and Long-Term Growth Opportunities!
• Monthly Employee Engagement Activities...and MUCH more!

Requirements

• Exceptional customer service, organizational, and communication skills.
• Strong multitasking ability with high attention to detail.
• Self-motivated and proactive, with the ability to work independently and as part of a team.
• Ability to thrive in fast-paced, high-pressure environments and meet deadlines.
• Strong problem-solving skills with effective resolution implementation.
• Proficient in computer skills and able to learn new software.
• Compliance with OSHA, HIPAA, and Infection Control procedures.
• Child Abuse Clearance, Criminal Background Check, and FBI Fingerprinting as required.
• Willingness to travel between pediatric locations in Carlisle, Harrisburg, Camp Hill, and Mechanicsburg as needed

Learn More At

www.cvpediatricdental.com

www.verberdentalgroup.com

Salary Description

$21.00-$24.50/hour