Treatment Consultant

It’s A Secret Med Spa; Phoenix (AZ); In loco; USD 40.000 - 70.000; Tempo pieno

Descrizione del lavoro

It’s A Secret Med Spa in Phoenix is seeking a sales-focused team member to drive consultations, describe services, and tailor treatment plans for clients.

You will build rapport, close sales, and coordinate financing options while expanding revenue within existing accounts. The role requires 2+ years of sales experience in a med spa or aesthetics setting, a flexible weekend schedule, and HIPAA-compliant client handling.

Competenze

• 2+ years sales experience required.
• Flexible schedule including weekends.
• Experience in med spa or aesthetics preferred.
• Ability to multi-task while attending to clients.
• Team player with initiative.
• Maintain HIPAA confidentiality and high integrity.
• Able to work in spa locations nearby.

Mansioni

• Initiate the sales process by scheduling consultations with new and existing clients, warm leads, and describing services and skincare products with expertise.
• Meet with each new client and present an overview of services, create a custom treatment plan, and ensure clients are educated about offerings.
• Build rapport and close sales by explaining capabilities, overcoming objections, and arranging financing with Cherry Finance and Care Credit.
• Expand sales within existing accounts by introducing new products and services.
• Recommend and upsell new services by evaluating the client’s treatment processes.
• Partner with location providers and manager to drive new business into the spa.
• Collaborate with providers to identify upsell opportunities in client books and schedules.
• Comply with company policies to ensure streamlined processes.
• Ensure CRM is updated and used for all customer interactions.
• Maintain collaborative relationships with peers and aim for win-together results.
• Possess an entrepreneurial spirit; proactively reach out to current and potential clients.

Conoscenze

Sales experience

Customer service

Teamwork

Multi-tasking

HIPAA compliance

Flexible schedule

Bilingual

Descrizione del lavoro

Job Responsibilities

• Initiate the sales process by scheduling consultations with new and existing clients, warm leads, and thoroughlydescribing our services and skincare products with an expert knowledge base and consistency.


• Meet with each new client and give them an overview of our services, create a custom treatment plan to achieve their goals, and ensure they are comfortable and well educated about our wide variety of service offerings.


• Build rapport and closesaleswith potential clients by explaining product and service capabilities, overcoming objections, and preparing financing contracts with lenders such as Cherry Finance and Care Credit.


• Expandsaleswithin existing accounts by introducing new products and services


• Recommend and up-sell new services by evaluating the client’s current aesthetic treatment processes.


• Partner with location providers and manager to find ways to drive new business into the spa


• Work with providers to dig into their client books and schedules and help them uncover potential upsell opportunities


• Comply with all company policies and procedures to ensure streamlined processes


• Ensure customer relationship management (CRM) system is accurately updated and utilized with all customer interactions.


• Maintain collaborative relationships with peers and achieve results with a win-together mentality.


• Possess an entrepreneurial spirit; Proactively outreach to current and potential clients to drive results

Required Skills, Qualifications, and Experience

• Previous sales experience of 2+ year(s) required.


• Flexible schedule with the ability to work weekends as needed


• Previous experience working in a med spa or aesthetics industry


• Ability to multi-task while being attentive to clients and remaining flexible to the needs of the business


• Ability to work as part of a team and take initiative


• Enthusiastic, friendly and energetic personality with a genuinedesire to provide outstanding service


• Must Maintain patient/client confidentiality in accordance with HIPAA regulations and company policy


• Must maintain a high level of integrity with a strong ethical foundation


• Ability to work in spa locations within the immediate vicinity as needed


• Bilingual is a plus