Treatment Consultant

It's a Secret Med Spa; Fairfax (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

It’s A Secret Med Spa in Virginia is seeking a dynamic sales-focused professional to drive consultations, present services, and craft personalized treatment plans for clients.

You will upsell services, coordinate with clinicians, manage CRM interactions, and work weekends as needed to grow the spa’s presence in the local market. Financing options with Cherry Finance and Care Credit will be part of the process.

Qualifications

• 2+ years of sales experience required.
• Previous med spa or aesthetics industry experience preferred.
• Able to multi-task while staying attentive to clients and business needs.
• Independent, proactive team player with initiative.
• Uphold HIPAA confidentiality and maintain high ethical standards.
• Willing to work at spa locations within the immediate vicinity.

Responsibilities

• Initiate sales by scheduling consultations with new and existing clients and describing services with expertise.
• Meet with clients, outline custom treatment plans, and educate them about offerings.
• Close sales, arrange financing contracts with lenders like Cherry Finance and Care Credit.
• Expand sales within existing accounts by introducing new services.
• Upsell new services by evaluating client treatment processes.
• Partner with location providers and managers to drive new business to the spa.
• Assist clinicians to identify upsell opportunities from client books and schedules.
• Ensure CRM updates are accurate and complete for all interactions.
• Maintain collaborative relationships with peers and drive results as a team.
• Demonstrate an entrepreneurial spirit and proactively reach out to clients.

Skills

Sales experience

CRM usage

Team player

Weekend availability

Tools

CRM software

Job description

It’s A Secret Med Spa is an elite medical spa with locations nationwide that empowers people by elevating their natural beauty through high-performance injectables, lasers, and aesthetics. To fulfill our mission of making people feel unstoppable in their everyday lives, we want passionate, positive, and polished individuals to join us. That’s where you come in. Join the exciting culture at It’s A Secret Med Spa Medspa and become a part of our big, fabulous family while taking your skills to the next level. You’re going to love it here!

Job Responsibilities

• Initiate the sales process by scheduling consultations with new and existing clients, warm leads, and thoroughlydescribing our services and skincare products with an expert knowledge base and consistency.
• Meet with each new client and give them an overview of our services, create a custom treatment plan to achieve their goals, and ensure they are comfortable and well educated about our wide variety of service offerings.
• Build rapport and closesaleswith potential clients by explaining product and service capabilities, overcoming objections, and preparing financing contracts with lenders such as Cherry Finance and Care Credit.
• Expandsaleswithin existing accounts by introducing new products and services
• Recommend and up-sell new services by evaluating the client's current aesthetic treatment processes.
• Partner with location providers and manager to find ways to drive new business into the spa
• Work with providers to dig into their client books and schedules and help them uncover potential upsell opportunities
• Comply with all company policies and procedures to ensure streamlined processes
• Ensure customer relationship management (CRM) system is accurately updated and utilized with all customer interactions.
• Maintain collaborative relationships with peers and achieve results with a win-together mentality.
• Possess an entrepreneurial spirit; Proactively outreach to current and potential clients to drive results

Required Skills, Qualifications, and Experience

• Previous sales experience of 2+ year(s) required.
• Flexible schedule with the ability to work weekends as needed
• Previous experience working in a med spa or aesthetics industry
• Ability to multi-task while being attentive to clients and remaining flexible to the needs of the business
• Ability to work as part of a team and take initiative
• Enthusiastic, friendly and energetic personality with a genuinedesire to provide outstanding service
• Must Maintain patient/client confidentiality in accordance with HIPAA regulations and company policy
• Must maintain a high level of integrity with a strong ethical foundation
• Ability to work in spa locations within the immediate vicinity as needed