Treasury Management Support Specialist

Enterprise Bank & Trust; St. Louis (MO); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Treasury Management Support Specialist to enhance client onboarding for treasury management and business banking products. In this role, you will collaborate closely with various departments to ensure seamless transitions and provide exceptional service to clients. You'll be responsible for operational support, processing duties, and maintaining data accuracy. This position offers a unique opportunity to contribute to a company recognized for its commitment to community and employee satisfaction, while also providing a supportive and dynamic work environment. If you thrive in a fast-paced setting and are passionate about customer service, this role is perfect for you!

Benefits

Annual Paid Volunteer Time Off

Charitable-Matching Opportunities

Health Insurance

Retirement Plan

Paid Time Off

Qualifications

• Strong commitment to customer service and excellent communication skills required.
• 3-5 years of experience in related fields preferred.

Responsibilities

• Onboard new clients to treasury management and business banking products.
• Provide service and support to internal and external clients.

Skills

Customer Service Commitment

Verbal Communication Skills

Written Communication Skills

Organizational Skills

Problem-Solving Skills

Detail-Oriented

Ability to Multi-task

Education

High School Diploma or GED

3-5 years related experience

Experience with Treasury Management products

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Positive Pay

Bankway

ProfitStars

Goldleaf

Job description

Enterprise Bank & Trust Treasury Management Support Specialist in St. Louis , Missouri

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. Our goal is to help businesses succeed and our communities thrive.

With offices in multiple states, we’re strong, growing and committed to supporting the communities we serve. We extend this commitment to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us.

Job Title: Treasury Management Support Specialist

Job Description:

Summary:

Responsible for onboarding new and existing clients to treasury management and business banking products. Works closely with individuals from Business Banking, Deposit Operations and Treasury Management to ensure efficient and effective product transitions for clients. Responsible for performing operational support and processing duties.

Essential Duties and Responsibilities:

1. Complete the depository onboarding process for clients accurately and timely by setting up and training clients, testing NACHA and Positive Pay files, recording services and contacts and providing data to Treasury Management.
2. Contact clients and Treasury Management to confirm and verify data accuracy and services.
3. Complete daily Positive Pay process.
4. Provide service and support to internal and external clients by responding to inquiries, resolving issues and utilizing bank systems.
5. Perform monthly account analysis processes.
6. Assist in completing audits and examinations.
7. Assist with Electronic Banking processes as needed.
8. Perform other duties as assigned.

Qualifications:

1. Strong commitment to customer service.
2. Excellent verbal, written and telephone communication skills.
3. Ability to be proactive, prioritize, and multi-task.
4. Strong organizational skills.
5. Detail-oriented.
6. Problem-solving skills.
7. Ability to meet deadlines in a fast-paced, changing environment.

Supervisory Responsibilities: None

Education and/or Experience:

1. High School Diploma or General Education Degree (GED).
2. Three to five years related experience and/or training.
3. Experience with Treasury Management products and services, account analysis, file reconciliation, NACHA and Positive Pay.
4. Knowledge of banking products, systems and services.

Computer and Software Skills:

1. Skilled in operation of a personal computer, including Microsoft Word, Excel, PowerPoint.
2. Positive Pay.
3. Bankway.
4. ProfitStars.
5. Goldleaf.

Certificates, Licenses and Registrations:

• AAP Certification preferred.

Equal Opportunity Statement:

Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at [e-mail].

Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer.