Treasury Management Client Advisor - Commercial Banking

U.S. Bank; Portland, Northern (OR, KY); Hybrid; USD 40,000 - 48,000; Full time

Benefits offered by this job

Healthcare

401(k) and retirement plan

Paid vacation

Up to paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank in Portland, OR is seeking a Commercial Banking Client Representative to serve as the primary contact for commercial and business clients using treasury management products.

You will resolve client issues, support online banking and file transmission, and collaborate with internal teams to deliver efficient servicing. Ideal candidates bring strong customer service, technical aptitude, and a proactive problem-solving mindset, with the ability to manage multiple priorities in a

Qualifications

• Experience in customer service, call center, banking operations, treasury support, or commercial banking.
• Strong verbal and written communication skills.
• Ability to think critically and solve problems independently.

Responsibilities

• Serve as a primary service contact for commercial, corporate, and business banking clients.
• Provide support for treasury management products and services.
• Research and resolve client issues while ensuring a positive and professional experience.
• Troubleshoot technical challenges, including online banking and file transmission.
• Collaborate with internal partners to resolve complex servicing requests.
• Manage multiple client inquiries with accuracy and attention to detail.
• Learn and apply knowledge of treasury products, processes, and servicing procedures.
• Build strong relationships with clients through proactive communication and effective problem resolution.

Skills

Customer service

Technical aptitude

Problem solving

Attention to detail

Job description

U.S. Bank in Portland, OR is seeking a Commercial Banking Client Representative to serve as the primary contact for commercial and business clients using treasury management products.

You will resolve client issues, support online banking and file transmission, and collaborate with internal teams to deliver efficient servicing. Ideal candidates bring strong customer service, technical aptitude, and a proactive problem-solving mindset, with the ability to manage multiple priorities in a