Treasury Implementation VP - Client Solutions Leader

JPMorgan Chase & Co.; Chicago (IL); On-site; USD 150,000 - 210,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Implementation Vice President to lead complex treasury product implementations for global clients in a high-energy environment.

You will manage onboarding, coordinate with cross-functional teams, and translate client needs into technical specs while driving risk management and process improvements. This role includes travel and a strong emphasis on collaboration and innovation.

Qualifications

• 7+ years of experience implementing treasury products or similar financial services.
• Strong risk management and mitigation planning.
• Strategic planning and resource allocation experience.
• Advanced data literacy and ability to interpret models.
• Excellent stakeholder management and communication.
• Technical PM experience in a client-facing environment.

Responsibilities

• Lead the implementation and training experience for assigned clients, ensuring a smooth onboarding process.
• Connect with clients through Zoom, Email, and other collaborative technologies.
• Build and maintain strong relationships with key partners in Relationship Management, Sales, Service, Operations, and Product Management.
• Manage client and partner expectations throughout the implementation process.
• Implement mixed payable solutions and support clients with file mapping exercises.
• Collaborate with Operations and Product Management to streamline processes.
• Identify and manage business risks, showing ownership of issues.
• Translate client requests into detailed technical specifications for treasury services.
• Document meeting agendas, minutes, and project plans using Microsoft Office tools.
• Demonstrate creative problem-solving and elevate issues when necessary.
• Manage conflicts and facilitate discussions to create optimal solutions.

Skills

Treasury product implementations

Stakeholder management

Technical project management

Data literacy

Communication & influence

WebEx/Zoom proficiency

Education

Bachelor's degree

Tools

Microsoft Office

ERP systems

API integration

Job description

JPMorgan Chase & Co. is seeking an Implementation Vice President to lead complex treasury product implementations for global clients in a high-energy environment.

You will manage onboarding, coordinate with cross-functional teams, and translate client needs into technical specs while driving risk management and process improvements. This role includes travel and a strong emphasis on collaboration and innovation.