Traveling Teller & Customer Service Specialist

Builtwell Bank; Chattanooga (TN); On-site; USD 30,000 - 38,000; Full time

Job summary

Builtwell Bank is seeking a Customer Service Representative at the Shallowford Branch in Chattanooga, TN. You will greet customers, handle transactions, and engage in meaningful conversations to identify financial needs.

The role emphasizes integrity, accuracy in teller duties, and knowledge of available products to assist customers. You will work in a fast-paced environment with a focus on teamwork and service quality.

Qualifications

• Basic computer skills required.
• Ability to handle money accurately.
• Ability to stand for extended periods and lift up to 25 pounds.
• Willingness to learn and follow branch procedures and security protocols.

Responsibilities

• Represent Builtwell Bank with integrity in the branch and community, following policies and delivering strong customer service.
• Operate inside or drive-through teller window to process paying and receiving transactions accurately and efficiently.
• Provide knowledge of available products and services to answer customer questions.
• Balance cash items, resolve over/short items, and adhere to cash control policies.
• Answer phones in a friendly, professional manner to assist customers.
• Demonstrate teamwork to help the branch and individual goals be met or exceeded.

Skills

Basic computer skills

Money handling accuracy

Physical stamina

Procedural compliance

Education

High school diploma or GED

Job description

Builtwell Bank is seeking a Customer Service Representative at the Shallowford Branch in Chattanooga, TN. You will greet customers, handle transactions, and engage in meaningful conversations to identify financial needs.

The role emphasizes integrity, accuracy in teller duties, and knowledge of available products to assist customers. You will work in a fast-paced environment with a focus on teamwork and service quality.