Traveling Restaurant Supervisor — Guest Experience Leader

Thompson-Hospitality; Reston (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

Big Buns Damn Good Burgers is seeking a passionate Floating Supervisor to support multiple locations in Reston, VA. You’ll lead teams, uphold service standards, and ensure guest experiences are exceptional in a fast-paced environment.

Travel between Big Buns locations, supervise shifts, and mentor crew while maintaining teamwork, accountability, and hospitality. Flexible schedule includes evenings, weekends, and holidays.

Qualifications

• Experience in food & beverage.
• Experience as a supervisor.
• Ability to stand and walk for extended periods (up to 6–8 hours).
• Lift and carry up to 20 lbs (menus, high chairs, booster seats).
• Clear verbal communication skills in a busy environment.
• Ability to multitask calmly in a fast-paced setting.

Responsibilities

• Provide coverage across multiple locations as needed.
• Lead by example and uphold service standards.
• Coach and support teams to deliver hospitality excellence.
• Communicate effectively with guests and staff.
• Adapt to different locations, teams and operational needs.

Skills

Experience in food & beverage

Supervisor experience

Clear verbal communication

Multitask in fast-paced settings

Reliable transportation

Tools

Reservation systems

Phone handling

Job description

Big Buns Damn Good Burgers is seeking a passionate Floating Supervisor to support multiple locations in Reston, VA. You’ll lead teams, uphold service standards, and ensure guest experiences are exceptional in a fast-paced environment.

Travel between Big Buns locations, supervise shifts, and mentor crew while maintaining teamwork, accountability, and hospitality. Flexible schedule includes evenings, weekends, and holidays.