Traveling Relief Manager — Self-Storage Ops & Sales

Tri-Valley Career Center; Martinez (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Paid holidays

401(k) plan with company match up to 4

Opportunities for career advancement

Employee discount on storage units

Job summary

Security Public Storage is seeking a Full-Time Floating/Traveling Relief Manager to support operation and leasing across multiple self-storage facilities in the East Bay and North Bay. The role involves traveling to locations such as San Pablo, Richmond, Martinez, and more to ensure smooth daily operations and excellent customer service.

You will assist with leasing activities, prepare leases, and utilize established sales processes to grow unit occupancy.

Qualifications

• Sales experience or a strong sales mindset.
• Passion for working with and assisting customers.
• Strong attention to detail and organizational skills.
• Comfortable using technology, including CRM systems, web-based applications, and Microsoft Office.
• Previous property management experience is a plus.
• Reliable vehicle, valid driver's license, and current auto insurance required.

Responsibilities

• Oversee day-to-day facility operations.
• Deliver outstanding customer service by addressing customer questions and resolving concerns.
• Effectively sell storage units to prospective customers through phone, walk-in, and email inquiries using established sales processes and Call Flow Guidelines.
• Prepare leases and related documentation accurately and efficiently.
• Reduce delinquent accounts through phone, text, and email follow-up; maintain curb appeal throughout the property, including cleaning hallways, sweeping units, and removing debris.
• Travel to various locations as business needs require.

Skills

Sales experience

Customer service

Attention to detail

Organizational skills

Reliable transportation

Tools

CRM systems

Microsoft Office

Job description

Security Public Storage is seeking a Full-Time Floating/Traveling Relief Manager to support operation and leasing across multiple self-storage facilities in the East Bay and North Bay. The role involves traveling to locations such as San Pablo, Richmond, Martinez, and more to ensure smooth daily operations and excellent customer service.

You will assist with leasing activities, prepare leases, and utilize established sales processes to grow unit occupancy.