Relief Store Manager: Growth Path & Flexible Scheduling

Securespace-Management; Torrance (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

5 days schedule collaboration

Great company culture

Retention bonus $1,500

Paid Time Off + holidays

401(k) with match

Medical, Dental, Vision benefits

50% off 10x15 unit

Job summary

SecureSpace Management LLC is seeking a Relief Store Manager to lead store teams, promote rentals, warranties, and moving supplies, and ensure stellar customer service across multiple locations. You will guide customers through the rental process, confirm moving dates, and manage past-due tenants with lien and auction paperwork.

Travel to nearby stores and on-call coverage are expected. Strong leadership, communications, and a customer-first mindset are essential, along with proficiency in

Qualifications

• Two+ years of experience in storage, retail, or hospitality.
• Strong English language skills in verbal and written form.
• Proven leadership abilities.
• Skilled in communication and team motivation, with strong listening and relationship-building.
• Customer service mindset.
• Proficient in Microsoft Word and Excel.
• Identifies potential maintenance, safety, and fire issues.
• Operates roll-up doors for storage units.
• Skilled in resolving conflicts and addressing issues quickly.
• Must have reliable transportation.

Responsibilities

• Exceeds sales goals by promoting unit rentals, warranties, and moving supplies while securing positive reviews.
• Guides new customers through the rental process to ensure smooth transactions and outstanding service.
• Personally contacts potential clients to confirm moving dates and secure storage units.
• Proactively manages past-due tenants and handles lien/auction paperwork.
• Conducts daily property inspections to ensure security, cleanliness, and upkeep.
• Communicates results and recommendations to the Area Manager and Leadership Team.
• Willing to travel to nearby locations for shifts and be available for on-call emergencies.
• This role may include additional duties as needed.

Skills

Experience in storage

Leadership

Communication

Customer service

MS Word & Excel

Maintenance awareness

Reliability

Conflict resolution

Transportation

Tools

Microsoft Word

Microsoft Excel

Job description

SecureSpace Management LLC is seeking a Relief Store Manager to lead store teams, promote rentals, warranties, and moving supplies, and ensure stellar customer service across multiple locations. You will guide customers through the rental process, confirm moving dates, and manage past-due tenants with lien and auction paperwork.

Travel to nearby stores and on-call coverage are expected. Strong leadership, communications, and a customer-first mindset are essential, along with proficiency in