Traveling Property Claims Field Adjuster

Mercury General; Sacramento (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Mercury General in Sacramento, CA is seeking a Property Claims Field Adjuster. You will start with a training program and transition to traveling to loss sites to inspect homes and settle homeowners' claims with care for customers.

The role involves field and virtual inspections, use of Xactimate, independent work, adherence to policy, and the ability to lift up to 50 pounds, with potential overtime and flexible shifts.

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• Valid driver’s license required.
• Ability to obtain state property claims licensing.
• Completion of formal property claims training program may be needed.

Responsibilities

• Investigate and resolve homeowners claims of minor to moderate complexity with documentation.
• Perform field inspections at least 50% of time; travel to damaged homes; write damage estimates.
• Handle virtual claims using imagery and video to collaborate with vendors.
• Determine coverage by comparing facts to policy; extend or deny coverage.
• Establish reserves and negotiate settlements; escalate over authority.
• Communicate effectively with insureds and representatives to ensure satisfaction.
• Manage workload and monitor progress; supervise independent adjusters when needed.

Skills

Independent work

Customer service

Communication

Negotiation

Time management

Technology adaptation

Physical stamina

Bilingual (aPlus)

Education

Bachelor’s degree or equivalent

Valid driver’s license

State property claims licensing

Formal property claims training

Tools

Xactimate

Job description

Mercury General in Sacramento, CA is seeking a Property Claims Field Adjuster. You will start with a training program and transition to traveling to loss sites to inspect homes and settle homeowners' claims with care for customers.

The role involves field and virtual inspections, use of Xactimate, independent work, adherence to policy, and the ability to lift up to 50 pounds, with potential overtime and flexible shifts.