Traveling Portfolio Receivables Coordinator (Multifamily)

LR Management; Detroit (MI); Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health, vision, and dental benefits

401(k) with company match

15 days of accrued PTO per year

Employee training and certification

Career growth opportunities

Job summary

LR Management is seeking a Portfolio Accounts Receivable Coordinator to oversee collections across multiple multifamily communities. The role is based off-site with regular travel to properties, focusing on reducing outstanding balances and maintaining high collection rates.

The ideal candidate brings solid multifamily accounting experience, strong organizational skills, and the ability to manage multiple properties with precision and customer service.

Qualifications

• Two or more years of multifamily property management, accounts receivable, or collections experience preferred.
• Familiarity with resident ledgers, delinquency reports, court collections, judgments, and writs preferred.
• Strong organizational, documentation, communication and time management skills along with discretion.
• Valid driver’s license, reliable transportation, and the ability to travel between assigned communities.

Responsibilities

• Monitor delinquent resident accounts across multiple communities.
• Conduct calls, texts, payment reminders, and follow-up on commitments and missed payments.
• Review resident ledgers for unpaid rent, fees, DTE Energy charges, other utility charges, and discrepancies.
• Document all contact attempts, resident conversations, payment arrangements, and office visits promptly in delinquency memos.
• Coordinate with site staff and accounting to research disputed balances, credits, reversals, and other account issues.
• Escalate unresolved or aging balances to the Regional Manager.
• Travel regularly among communities to perform assigned door knocks, occupancy checks, and notice delivery.
• Investigate and document units that appear unoccupied, suspected skips, or units with uncertain occupancy status; promptly alert management.
• Coordinate with on-site teams to verify unit status and ensure follow-up is not delayed.
• Perform occupancy checks during the legal process and a final verification before bailiff scheduling, as directed and legally permitted.
• Work directly with the Head of Accounting and designated accounting personnel on court filings, hearing dates, judgments, writs, legal deadlines, and resident balances.
• Track court outcomes, payment deadlines, writ status, and necessary follow-up; coordinate with management and approved legal representatives.
• Reconcile ledger discrepancies and communicate payments received during legal proceedings.
• Review and submit requests for waivers, fee reversals, credits, concessions, and balance adjustments through required approval channels; do not make unauthorized changes.
• Coordinate posting of required notices only as directed and in accordance with company policy and applicable law.
• Complete daily, weekly, and monthly reporting according to company policy.

Skills

Accounts receivable

Multifamily accounting

Organization

Communication

Customer service

Tools

Yardi

Job description

LR Management is seeking a Portfolio Accounts Receivable Coordinator to oversee collections across multiple multifamily communities. The role is based off-site with regular travel to properties, focusing on reducing outstanding balances and maintaining high collection rates.

The ideal candidate brings solid multifamily accounting experience, strong organizational skills, and the ability to manage multiple properties with precision and customer service.