Traveling Personal Banker: Branch Sales & Service

state bank; Lapel (IN); On-site; USD 35,000 - 52,000; Full time

Job summary

State Bank is seeking a Personal Banker Float to support multiple branches across our footprint. This role focuses on developing long-term customer relationships through deposits, loans and services while ensuring excellent everyday banking service.

You will travel frequently to branch locations, drive sales through profiling and cross-selling, and maintain high standards for customer interactions. The position requires strong customer service and cash-handling capabilities.

Qualifications

• High school education or GED required with some college preferred.
• Previous customer service background is required—previous computer experience with Windows, Microsoft Office, and other computer applications.
• Previous cash handling experience preferred.

Responsibilities

• Provides guidance and participates in daily operational and sales activities to achieve customer service and business growth objectives
• Provides excellent customer service and adheres to State Bank Customer Service Standards.
• Travel to branches within the banking footprint on a frequent basis for an undetermined length of time.
• Leads the conversion of service requests to sales.
• Builds camaraderie among the team to help deliver on service and sales goals.
• Drives sales through consistent profiling, cross-selling, and follow-up activities. Meets individually established goals.
• Focuses on key behaviors that result in quality new accounts that are relationship-based with deep cross-sell opportunities.
• Knowledgeable of consumer loan products and takes credit applications and presents recommendations.
• Processes customer transactions accurately and in compliance with current policies procedures and guidelines.
• Exhibits excellent judgment in handling confidential information.
• Follows all regulatory, security, and audit requirements.
• Ensures that proper cash control and audit procedures are being adhered to.
• Participates in the bank-wide referral program.
• Participates in the bank-wide training program.

Skills

Sales

Customer service

Cross-selling

Relationship building

Cash handling

Education

High school diploma or GED

Some college

Job description

State Bank is seeking a Personal Banker Float to support multiple branches across our footprint. This role focuses on developing long-term customer relationships through deposits, loans and services while ensuring excellent everyday banking service.

You will travel frequently to branch locations, drive sales through profiling and cross-selling, and maintain high standards for customer interactions. The position requires strong customer service and cash-handling capabilities.