Personal Banker Float

state bank; Avon (IN); Presencial; USD 36.000 - 54.000; Jornada completa

Descripción de la vacante

STATE BANK is seeking a Personal Banker Float who will travel to branches across our footprint and drive performance through strong sales of deposits, loans, and services while delivering outstanding customer service.

You will support daily banking operations, build long-term relationships, and participate in bank-wide training and referral programs. The role emphasizes cross-selling and accurate transactions in a retail banking environment.

Formación

• High school diploma or GED required; some college preferred.
• Previous customer service background required; basic computer skills (Windows, Microsoft Office) expected.
• Previous cash handling experience preferred.

Responsabilidades

• Provides guidance and participates in daily operational and sales activities to achieve customer service and business growth objectives.
• Provides excellent customer service and adheres to State Bank Customer Service Standards.
• Travels to branches within the footprint on a frequent basis for an undetermined length of time.
• Leads the conversion of service requests to sales.
• Builds camaraderie among the team to help deliver on service and sales goals.
• Drives sales through profiling, cross-selling, and follow-up activities; meets goals.
• Focuses on cross-sell opportunities and relationship-based new accounts.
• Processes customer transactions accurately and in compliance with policies and guidelines.
• Handles confidential information with good judgment and adheres to regulatory requirements.

Conocimientos

Customer service

Sales

Cross-selling

Communication

Teamwork

Microsoft Office

Windows

Educación

High school diploma or GED

Herramientas

Microsoft Office

Windows OS

Descripción del empleo

• Employee Type Non-Exempt

Contact information

Description

Summary Of Position

Drives banking center performance results through strong individual sales performance. Develops and maintains long-term customer relationships through sales of deposits, loans, and other products and services. Supports the daily operations of the banking center while providing superior customer service. The Personal Banker Float will travel to branches across our footprint on a frequent basis.

Essential Functions

• Provides guidance and participates in daily operational and sales activities to achieve customer service and business growth objectives
• Provides excellent customer service and adheres to State Bank Customer Service Standards.
• Travel to branches within the banking footprint on a frequent basis for an undetermined length of time.
• Leads the conversion of service requests to sales.
• Builds camaraderie among the team to help deliver on service and sales goals.
• Drives sales through consistent profiling, cross-selling, and follow-up activities. Meets individually established goals.
• Focuses on key behaviors that result in quality new accounts that are relationship-based with deep cross-sell opportunities.
• Knowledgeable of consumer loan products and takes credit applications and presents recommendations.
• Processes customer transactions accurately and in compliance with current policies procedures and guidelines.
• Exhibits excellent judgment in handling confidential information.
• Follows all regulatory, security, and audit requirements.
• Ensures that proper cash control and audit procedures are being adhered to.
• Participates in the bank-wide referral program.
• Participates in the bank-wide training program.

Qualification

High school education or GED required with some college preferred. Previous customer service background is required—previous computer experience with Windows, Microsoft Office, and other computer applications. Previous cash handling experience preferred.