Traveling Orthodontics Treatment Coordinator

Great Expressions Dental Centers; Snellville (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

Great Expressions Dental Centers is seeking a Traveling Orthodontics Treatment Coordinator to guide patients through treatment planning, explain options, and coordinate financial arrangements. The role travels between Snellville and Lawrenceville offices and emphasizes exceptional patient experiences.

Ideal candidates have 3–5 years as a Treatment Coordinator in a dental setting, 2–3 years in Orthodontics, and a HS diploma or GED; a related Bachelor's degree is a plus.

Qualifications

• 3-5 years of experience as a Treatment Coordinator in a dental office

Responsibilities

• Explains treatment plans to patients and discusses financial options

Skills

Microsoft Office

Practice Management

Communication skills

Relationship building

Independent work

Education

High School Diploma or GED

Bachelor’s degree in Healthcare Administration or related

Tools

Dental software

Job description

Job Summary:

The Traveling OrthodonticsTreatment Coordinator serves as a key member in the patient experience and flow. This position is responsible for explaining and ensuring the patient understands what treatment they need, the importance of the treatment to their overall health and the financial options to deploy in order to commit to the needed care.

This position travels between our Snellville & Lawrenceville Offices

Essential Duties & Responsibilities:

• Communicates recommended treatment plan to the patient and promotes good qualities of your doctor
• Listens to individual patients concerns and assists the patient through by applying judgment and practical solutions
• Provides feedback to patients regarding specific tactics that change financial and patient care outcomes
• Works to obtain commitment to financial arrangement protocols from patientsGuides patients through proper office flow to assist in arranging appointments for follow up treatment
• Maintains strict compliance with Federal, State and other regulations (OSHA, WC, Dental Board, HIPPA, ADA, DOL, Company policies & procedures)
• Other tasks as requested by direct Manager

Education & Experience:

• 3-5 years of previous experience as a Treatment Coordinator in a dental office environment
• 2-3 years of previous Orthodontics experience
• MUST Travel
• High School Diploma or GED
• Familiarity with dental terminology to clarify to patient’s treatment options
• Ideal candidates will have a Bachelor’s degree in Healthcare Administration, Medical Sales or other related degree

Knowledge, Skills & Abilities:

• Strong computer skills including: Microsoft Office and Healthcare Practice Management systems
• Ability to work with mathematical concepts to practical situations
• Ability to read, analyze and interpret common insurance plans and financial information
• Proven track record of developing highly productive working relationships
• Ability to work independently and professionally in a fast past environment
• Excellent written and interpersonal communication skills
• Superior patient experience skills and successful track record of positive patient communications
• Ability to create and maintain good communications with the patient in order to explain and gain patient treatment planning understanding and acceptance