Traveling Orthodontics Treatment Coordinator

Great Expressions Dental Centers; City of Middletown (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Great Expressions Dental Centers in New York seeks a Traveling Orthodontics Treatment Coordinator who plays a pivotal role in the patient journey, explaining recommended care, its health impact, and the financial options to enable patients to proceed. This role travels between our Goshen and Middletown North Offices.

You will present treatment plans, address patient concerns, help secure commitments to financial arrangements, coordinate office flow for follow-ups, and ensure compliance with

Qualifications

• 4+ years of proven experience as a Treatment Coordinator in a dental office
• 1-3 years of orthodontics experience
• Must travel
• High School Diploma or GED; Bachelor’s degree preferred in Healthcare Administration or related field

Responsibilities

• Communicates recommended treatment plan to the patient and promotes the doctor’s qualities
• Listens to patients’ concerns and guides through solutions
• Provides feedback to patients regarding financial and care outcomes
• Secures commitments to financial arrangement protocols
• Guides patients through office flow to arrange follow-up appointments
• Maintains compliance with Federal, State and other regulations (OSHA, HIPAA, ADA, DOL)

Skills

Communication

Microsoft Office

Practice Management systems

Interpersonal skills

Travel readiness

Education

High School Diploma or GED

Bachelor’s degree in Healthcare Administration or Medical Sales

Tools

Microsoft Office

Healthcare Practice Management systems

Job description

Job Summary:

The Traveling OrthodonticsTreatment Coordinator serves as a key member in the patient experience and flow. This position is responsible for explaining and ensuring the patient understands what treatment they need, the importance of the treatment to their overall health and the financial options to deploy in order to commit to the needed care.

This position travels between our Goshen and Middletown North Offices

Essential Duties & Responsibilities:

• Communicates recommended treatment plan to the patient and promotes good qualities of your doctor
• Listens to individual patients concerns and assists the patient through by applying judgment and practical solutions
• Provides feedback to patients regarding specific tactics that change financial and patient care outcomes
• Works to obtain commitment to financial arrangement protocols from patients
• Guides patients through proper office flow to assist in arranging appointments for follow up treatment
• Maintains strict compliance with Federal, State and other regulations (OSHA, WC, Dental Board, HIPPA, ADA, DOL, Company policies & procedures)
• Other tasks as requested by direct Manager

Education & Experience:

• 4 or more years of proven experience as a Treatment Coordinator in a dental office
• 1-3 years of previous Orthodontics experience
• Must Travel
• High School Diploma or GED
• Familiarity with dental terminology to clarify to patient’s treatment options
• Ideal candidates will have a Bachelor’s degree in Healthcare Administration, Medical Sales or other related degree

Knowledge, Skills & Abilities:

• Strong computer skills including: Microsoft Office and Healthcare Practice Management systems
• Ability to work with mathematical concepts to practical situations
• Ability to read, analyze and interpret common insurance plans and financial information
• Proven track record of developing highly productive working relationships
• Ability to work independently and professionally in a fast past environment
• Excellent written and interpersonal communication skills
• Superior patient experience skills and successful track record of positive patient communications
• Ability to create and maintain good communications with the patient in order to explain and gain patient treatment planning understanding and acceptance

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