Traveling Field Service Technician: On‑Site & Virtual Support

Engineered Corrosion Solutions, LLC; St. Louis (MO); Vor Ort; USD 45.000 - 58.000; Vollzeit

Zusammenfassung

Engineered Corrosion Solutions, LLC is seeking a Field Service Technician to support customers via equipment start-ups, preventive maintenance, troubleshooting, and repair work. You will also assist customers virtually and ensure issues are resolved promptly while delivering a strong service experience.

The role requires independence, problem solving, and building trust with clients. Expect 75–80% travel, primarily weekdays, with potential international travel based on needs.

Qualifikationen

• High school diploma or equivalent required.
• Strong organization and attention to detail.
• Ability to work independently with limited supervision.
• Strong customer service and communication skills.
• Mechanical and electrical aptitude.
• Ability to read and troubleshoot using mechanical drawings and wiring schematics.
• Knowledge of A and D electrical systems and diagnostic tools.
• Ability to track work, parts, and time accurately.
• Valid driver’s license and clean driving record.

Aufgaben

• Perform preventive maintenance on equipment.
• Diagnose issues and complete repairs including root cause analysis.
• Complete equipment start-ups and commissioning work.
• Perform warranty and standard repair work.
• Communicate repair needs clearly with customers and the Customer Support Manager.
• Provide troubleshooting support onsite, by phone, and by email.
• Maintain a clean and organized job site.
• Complete required service documentation in a timely way using a laptop, phone, or tablet.
• Log service activities in Salesforce.
• Track time and expenses daily.
• Maintain accurate parts inventory and track parts usage.
• Participate in training to build skills and product knowledge.
• Support customer training both virtually and in person.
• Participate in an on-call rotation every 4 to 6 weeks.

Kenntnisse

Strong organization

Attention to detail

Independent work

Customer service

Mechanical aptitude

Electrical aptitude

Read schematics

Driver's license

Ausbildung

High school diploma or equivalent

Technical training or military experience

Tools

Diagnostic tools

Jobbeschreibung

Engineered Corrosion Solutions, LLC is seeking a Field Service Technician to support customers via equipment start-ups, preventive maintenance, troubleshooting, and repair work. You will also assist customers virtually and ensure issues are resolved promptly while delivering a strong service experience.

The role requires independence, problem solving, and building trust with clients. Expect 75–80% travel, primarily weekdays, with potential international travel based on needs.