Traveling Field Service Tech — 3D Printer Systems

3D Systems, Inc.; Rock Hill (SC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

401(k) plan

Health & wellness coverage

Global team

Innovative culture

Talent development

Employee engagement programs

Job summary

3D Systems, Inc. in Rock Hill, SC is seeking a Field Service Engineer to ensure optimal operation of 3D printer hardware at customer sites.

The role requires hands-on installation, relocation, repair, and preventative maintenance with about 75% travel and residence within 50 miles of a major airport. You will diagnose and resolve equipment issues, assess customer needs, and perform preventive maintenance under the direction of the Service Manager.

Qualifications

• High school diploma required; technical degree preferred.
• 3+ years related experience preferred.
• Proficient in troubleshooting, configuration, installation and repair of electronic systems.
• Travel up to 75% and reside within 50 miles of a major airport.
• Read and interpret safety rules, operating and maintenance instructions.

Responsibilities

• Perform equipment installation, relocation, repair, and preventative maintenance.
• Comprehend and analyze unique customer configurations.
• Assess customers' proficiency and promote self-maintenance.
• Execute preventive maintenance tasks as directed by the Service Manager.
• Travel to customer sites and ensure safety and quality in service.

Skills

Troubleshooting electronic systems

Installation

Repair

Mechanical aptitude

Customer relations

Communication skills

Travel readiness

Safety procedures

Education

High school diploma

AA degree or technical training

Military training preferred

Job description

3D Systems, Inc. in Rock Hill, SC is seeking a Field Service Engineer to ensure optimal operation of 3D printer hardware at customer sites.

The role requires hands-on installation, relocation, repair, and preventative maintenance with about 75% travel and residence within 50 miles of a major airport. You will diagnose and resolve equipment issues, assess customer needs, and perform preventive maintenance under the direction of the Service Manager.