Traveling Field Service Engineer, Medical Imaging – Columbus

Hologic, Inc.; Columbus (OH); Vor Ort; USD 57.000 - 89.000; Vollzeit

Zusammenfassung

Hologic, Inc. is seeking a Field Service Engineer to install, service and maintain our imaging and interventional products in the Columbus, OH area. You will travel to customer sites, perform preventive maintenance, repairs and software upgrades, and train customers on product operation.

You will build strong customer relationships, maintain records, and support service sales. Flexibility for on-call hours and occasional overnight travel is required, with a focus on high-quality, compliant

Qualifikationen

• Associate's Degree or equivalent in electronics, computer science or related technical discipline is required.
• 0-2 years experience in a field service position working with x-ray, digital imaging or related medical equipment preferred.
• Must be able to travel and work independently with minimal supervision.
• High degree of mechanical aptitude and strong communication skills.

Aufgaben

• Install and service Hologic products (mammography, digital mammography, bone densitometry, mini c-arms).
• Perform preventive maintenance and software/hardware upgrades per policy.
• Repair on-site and maintain customer satisfaction with high-quality service.
• Train customers on basic operation of Hologic products.
• Escalate issues to service management with timely follow-up.
• Maintain inventory, records, and return unused parts promptly.
• Support sales by promoting service contracts and coordinating with Sales Specialists.
• Travel to customer sites and manage assigned territory in an organized fashion.
• Respond to inquiries in written form, on-site, or by phone as needed.
• Assist other Field Engineers and participate in conventions and customer trials.

Kenntnisse

Self-starter

Willing to travel

Multitasking

Problem solving

On-call after hours

Excellent communication

Reliable transportation

Ausbildung

Assoc. degree in electronics

Tools

DOS

Windows

UNIX/NT/Solaris

Jobbeschreibung

Hologic, Inc. is seeking a Field Service Engineer to install, service and maintain our imaging and interventional products in the Columbus, OH area. You will travel to customer sites, perform preventive maintenance, repairs and software upgrades, and train customers on product operation.

You will build strong customer relationships, maintain records, and support service sales. Flexibility for on-call hours and occasional overnight travel is required, with a focus on high-quality, compliant