Imaging Field Service Engineer - Travel Required

Philips Iberica SAU; Cleveland (OH); On-site; USD 40,000 - 62,000; Full time

Benefits offered by this job

PTO

401k match

HSA

Job summary

Philips is seeking a Field Service Engineer for Medical Imaging in Cleveland, OH. You will install, troubleshoot, and maintain imaging equipment at customer sites while delivering exceptional service.

The role requires 1+ year imaging service or 3+ years electromechanical experience, an electronics degree, and willingness to travel about 70%. On-site work, strong mechanical, electronic, and networking skills are essential.

Qualifications

• 1+ years of experience in diagnostic imaging service environment or 3+ years in electromechanical industries.
• Preferred experience in Image Guided Therapy (IGT) imaging equipment.
• Associate Degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.

Responsibilities

• Install, troubleshoot, service, and maintain imaging equipment at customer sites.
• Provide exceptional customer service, manage customer relationships, and generate service revenue.
• Perform administrative duties (timesheets, work orders, PMs, installation documents) in compliance with regulatory requirements.
• Utilize tools and escalation processes to diagnose and resolve electronic, network, and mechanical issues.
• Travel approximately 70% across the specified geography; 1–4 hours driving daily; occasional overnight travel may be required.

Skills

Imaging service experience

Electromechanical

Electronic theory

Education

Associate Degree in electronics

BSEE/BSEET/BSME/BSMET preferred

Tools

Test equipment

Job description

Philips is seeking a Field Service Engineer for Medical Imaging in Cleveland, OH. You will install, troubleshoot, and maintain imaging equipment at customer sites while delivering exceptional service.

The role requires 1+ year imaging service or 3+ years electromechanical experience, an electronics degree, and willingness to travel about 70%. On-site work, strong mechanical, electronic, and networking skills are essential.