Traveling Express Lane Dealer Consultant

Paylocity; Boston (MA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Flexible time off

10 paid holidays

Job summary

Mopar Express Lane is seeking a Dealer Service Consultant to install, train, and coach Express Lane functions in assigned dealerships nationwide. Position involves traveling to dealerships, conducting follow-up installations, and collaborating with Stellantis personnel and dealer staff.

Open to applicants based in Connecticut, Rhode Island, Massachusetts, and other neighboring states. The role emphasizes training delivery, program adherence, and process implementation across dealerships.

Qualifications

• Five plus (5+) years of experience with Express Service Program in OEM Dealer or Retail environment or equivalent experience.
• Proficient in car and truck maintenance.
• Experience with on-site dealership training.
• Microsoft Office 365: Proficient in Outlook, Word, Excel, and PowerPoint.
• Strong documentation and communication skills.
• Ability to travel up to 95% with overnights required.

Responsibilities

• Onsite Training and Coaching: Provide training, coaching, and counseling to dealership personnel.
• Guidance on Factory Guidelines: Maintain adherence to factory guidelines and Mopar Express Lane programs.
• Process Implementation: Develop and implement processes in dealerships.
• Action Plans: Generate action plans and review them with upper management.
• Performance Measurement: Measure performance using reporting systems and apply benchmarks (Salesforce, Profit, CX, Tires/Parts, MVP, MSER, and other programs).
• Travel Planning: Plan all travel within company guidelines.
• Reporting: Report on all travel and training plans to the assigned field manager weekly if required.
• Daily Management: Manage daily activities in and out of dealerships and report all workday activities.
• Program Training: Present, facilitate, and provide program training or guidance to large groups.
• Program Growth: Prospect and review programs with dealer management staff to gain growth.
• Documentation: Keep documented activity of assigned dealerships, including store visits and program progression.
• Communication: Communicate roadblocks or concerns to field managers regularly.
• Professional Appearance: Maintain a professional appearance (business casual).
• Additional Duties: Perform additional job duties as assigned.

Skills

Vehicle maintenance

Express Service Program

On-site training

Documentation

Communication

Travel planning

Tools

Microsoft Office 365

Outlook

Word

Excel

PowerPoint

Job description

Mopar Express Lane is seeking a Dealer Service Consultant to install, train, and coach Express Lane functions in assigned dealerships nationwide. Position involves traveling to dealerships, conducting follow-up installations, and collaborating with Stellantis personnel and dealer staff.

Open to applicants based in Connecticut, Rhode Island, Massachusetts, and other neighboring states. The role emphasizes training delivery, program adherence, and process implementation across dealerships.