Traveling Express Lane Trainer for Dealers

Helm; Providence (RI); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Company paid life insurance

Flexible time off

10 paid holidays per year

Job summary

Helm seeks a Mopar Express Lane Dealer Service Consultant to install, train, and coach Express Lane functions at assigned dealerships nationwide. This role requires traveling to dealer locations, attending training sessions, and coordinating with Stellantis personnel and partners to ensure successful program adoption.

The candidate should have 5+ years of Express Service Program experience in an OEM or retail setting, be proficient in vehicle maintenance, and able to work with on-site dealership

Qualifications

• Five plus (5+) years of experience with Express Service Program in OEM Dealer or Retail environment or equivalent experience.
• Proficient in car and truck maintenance.
• Experience with on-site dealership training.

Responsibilities

• Onsite Training and Coaching: Provide training, coaching, and counseling to dealership personnel.
• Guidance on Factory Guidelines: Maintain adherence to factory guidelines and Mopar Express Lane programs.
• Process Implementation: Develop and implement processes in dealerships.
• Action Plans: Generate action plans and review them with upper management.
• Performance Measurement: Measure performance using supplied reporting systems and apply benchmarks for success (Salesforce, Profit, CX, Tires/Parts, MVP, MSER, and other assigned programs).
• Travel Planning: Plan all travel within company guidelines.
• Reporting: Report on all travel and training plans to the assigned field manager weekly if required.
• Daily Management: Manage daily activities in and out of dealerships and report all workday activities to the assigned field manager.
• Program Training: Present, facilitate, and provide program training or guidance to large groups.
• Program Growth: Prospect and review programs with dealer management staff or ownership to gain additional program growth.
• Documentation: Keep documented activity of assigned dealerships, including store visits and program progression.
• Communication: Communicate any roadblocks or concerns to field managers regularly.
• Professional Appearance: Maintain a professional appearance, including business casual dress and clean personal hygiene.
• Additional Duties: Perform additional job duties as assigned and subject to change with management approval or direction.

Skills

Express Service Program

On-site training

Documentation

Travel readiness

MS Office

Job description

Helm seeks a Mopar Express Lane Dealer Service Consultant to install, train, and coach Express Lane functions at assigned dealerships nationwide. This role requires traveling to dealer locations, attending training sessions, and coordinating with Stellantis personnel and partners to ensure successful program adoption.

The candidate should have 5+ years of Express Service Program experience in an OEM or retail setting, be proficient in vehicle maintenance, and able to work with on-site dealership