Express Lane Training Consultant — Travel Expert

Helm Inc.; Providence, Northern (RI, KY); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, & vision benefits

Company paid life insurance

Flexible time off

10 paid holidays per year

Job summary

Helm Inc. is seeking a Mopar Express Lane Dealer Consultant to train, install, and coach Express Lane functions at dealerships nationwide. Open to applicants in CT, RI, MA. You will train staff, ensure adherence to factory guidelines, and develop dealership processes.

Expect to travel extensively (up to 95%) and coordinate with corporate and field management. Strong communication, training, and documentation skills are essential.

Qualifications

• Five plus (5+) years of experience with Express Service Program in OEM Dealer or Retail environment or equivalent experience.
• Proficient in car and truck maintenance and repair.
• Experience with on-site dealership training.
• Microsoft Office 365: Proficient in Outlook, Word, Excel, and PowerPoint.
• Strong documentation and communication skills.
• Ability to travel up to 95% with overnights required.

Responsibilities

• Onsite Training and Coaching: Provide training, coaching, and counseling to dealership personnel.
• Guidance on Factory Guidelines: Maintain adherence to factory guidelines and Mopar Express Lane programs.
• Process Implementation: Develop and implement processes in dealerships.
• Action Plans: Generate action plans and review them with upper management.
• Performance Measurement: Measure performance using supplied reporting systems and apply benchmarks for success.
• Travel Planning: Plan all travel within company guidelines.
• Reporting: Report on all travel and training plans to the assigned field manager weekly if required.
• Daily Management: Manage daily activities in and out of dealerships and report all workday activities to the assigned field manager.
• Program Training: Present, facilitate, and provide program training or guidance to large groups.
• Program Growth: Prospect and review programs with dealer management staff or ownership to gain additional program growth.
• Documentation: Keep documented activity of assigned dealerships, including store visits and program progression.

Skills

Communication skills

Training experience

Travel readiness

Documentation

Tools

Microsoft Office 365

Outlook

Excel

PowerPoint

Word

Job description

Helm Inc. is seeking a Mopar Express Lane Dealer Consultant to train, install, and coach Express Lane functions at dealerships nationwide. Open to applicants in CT, RI, MA. You will train staff, ensure adherence to factory guidelines, and develop dealership processes.

Expect to travel extensively (up to 95%) and coordinate with corporate and field management. Strong communication, training, and documentation skills are essential.