Traveling Deployment & Training Specialist

Lance; San Francisco (CA); Sur place; USD 65 000 - 129 000; Plein temps

Avantages offerts par ce poste

Daily food stipend

Flights and hotel stays provided

All travel covered

Résumé du poste

Lance is seeking a Deployment Specialist to work on-site at hotels across the United States as a contract role. You will fly with a partner, set up new properties, train staff, and drive successful deployments for Lance’s AI-enabled hotel operations.

Ideal candidates bring hospitality or operations experience, comfort with leading trainings of large groups, and a passion for travel. US work authorization and readiness to frequent travel are required.

Qualifications

• Hospitality experience or related operations role.
• Proven ability to lead rooms and train large groups.
• Highly organized, reliable, and level‑headed under changes.
• Tech‑savvy and quick to learn new software applications.
• Willingness to travel across the US; requires US work authorization.
• Bonus: multilingual skills or prior customer success roles.

Responsabilités

• Build strong relationships with hotel leadership and staff.
• Plan and execute implementation strategy for each property.
• Train 100+ hotel employees on Lance.
• Own setup and go-live, ensuring long-term success.
• Provide field feedback to improve our playbook.

Connaissances

Hospitality experience

Customer success

Training large groups

Operations experience

Travel readiness

US work authorization

Multilingual

Description du poste

Lance is seeking a Deployment Specialist to work on-site at hotels across the United States as a contract role. You will fly with a partner, set up new properties, train staff, and drive successful deployments for Lance’s AI-enabled hotel operations.

Ideal candidates bring hospitality or operations experience, comfort with leading trainings of large groups, and a passion for travel. US work authorization and readiness to frequent travel are required.