Traveling Community Operations Support Manager

AIR Communities; Lakewood (CO); Presencial; USD 90 000 - 110 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Rent discount

Medical insurance

Dental & Vision insurance

401(k) plan

Paid time off

Parental leave

Tuition assistance

Community service PTO

Commuter benefits

Career growth

Resumo da oferta

AIR Communities seeks a Traveling Community Operations Support Manager to stabilize operations across a national portfolio. The role requires leadership during vacancies, driving occupancy, and coaching onsite teams with extensive travel.

Expect to oversee budgeting, performance metrics, and onboarding for new communities while partnering with regional leadership to uphold AIR's standards and service levels.

Qualificações

• Minimum of 5 years of multifamily property management experience.
• Minimum of 2 years' experience as a Community Manager overseeing day-to-day property operations.
• Proven ability to lead through change and stabilize operations.
• Strong coaching, team-building, and leadership skills across multiple locations.

Responsabilidades

• Serve as acting Community Manager for assigned communities during vacancies or transitions.
• Collaborate with Regional Managers and onsite teams to improve occupancy, leasing performance, and resident satisfaction.
• Analyze performance metrics and implement plans to drive leasing activity and revenue.
• Provide hands-on coaching and training to community teams.
• Lead onboarding and integration for newly acquired communities.
• Oversee budgeting, forecasting, and expense management.
• Work with leadership on audits, compliance, and corrective actions.
• Be a subject matter expert in operations, leasing, finance, and team development.

Conhecimentos

Multifamily property management

Leadership

Coaching and mentoring

Staff development

Strategic thinking

Communication

Problem solving

Descrição da oferta de emprego

Traveling Community Operations Support Manager

• Full-time
• Department: Corporate
• Employee Type: Regular
• Compensation: USD 90,000 - USD 110,000 - yearly

Who We Are

AIR Communities is one of the nation's largest owners and operators of multifamily apartment homes, managing a portfolio of high-quality communities across some of the country's most desirable markets. As an Blackstone portfolio company, we combine the strength, resources, and long-term vision of a global industry leader with a people-first culture focused on operational excellence, resident satisfaction, and teammate growth.

At AIR, our values of integrity, respect, collaboration, customer focus, and performance guide everything we do. When you join our team, you'll work alongside some of the most talented professionals in the industry while gaining exposure to meaningful career development opportunities across our national portfolio.

If you're passionate about property management, operational excellence, and making a measurable impact, AIR Communities offers the opportunity to elevate your career while helping shape the future success of our communities.

Are you a seasoned property management leader who thrives on solving challenges, driving performance, and making an immediate impact? AIR Communities is seeking a Traveling Community Manager / Field Operations Support Manager to serve as a key operational resource across our national portfolio.

This highly visible role supports communities experiencing leadership vacancies, leasing challenges, occupancy concerns, new acquisitions, operational transitions, or other critical business needs. As a trusted partner to onsite and regional leadership, you'll step into communities when support is needed most, helping stabilize operations, improve performance, coach teams, and deliver exceptional resident experiences.

This position is ideal for an experienced Community Manager, Multi-Site Manager, or Regional-level professional who enjoys variety, problem‑solving, leadership, and extensive travel.

This is a travel-intensive position requiring up to 75% travel (approximately three weeks per month) throughout the year.

A Bit More About What You'll Do

• Serve as the acting Community Manager for assigned communities, providing leadership and operational oversight during staffing vacancies, transitions, and other critical business situations.
• Partner with Regional Managers and onsite teams to improve occupancy, leasing performance, resident retention, customer service scores, and overall property performance.
• Analyze community performance metrics and implement strategic action plans designed to drive leasing activity, increase revenue, and enhance operational efficiency.
• Provide hands‑on coaching, mentoring, and training to community teams, helping develop talent and reinforce AIR's operational standards and best practices.
• Support communities facing operational hardships, staffing challenges, or performance concerns by quickly assessing needs and executing improvement strategies.
• Lead onboarding and integration efforts for newly acquired communities joining the AIR portfolio, ensuring seamless implementation of company processes, systems, culture, and service standards.
• Provide oversight of financial performance, including budgeting, forecasting, expense management, and profitability initiatives.
• Collaborate with Operations, Service, and Regional leadership teams on property audits, compliance initiatives, and corrective action plans.
• Serve as a subject matter expert in community operations, leasing excellence, financial management, and team development.
• Build strong relationships across AIR's portfolio while acting as a culture ambassador and trusted operational partner.

Why You'll Love This Role

This is not your typical Community Manager position. You'll have the opportunity to impact communities across the country, partner with senior leadership, support high-profile operational initiatives, and play a critical role in AIR's success. For professionals who enjoy travel, variety, and the challenge of turning opportunities into results, this role offers unmatched exposure, influence, and career growth.

What You Bring:

• Ability and willingness to travel up to 75% of the time, including extended assignments throughout AIR's portfolio.
• Easy access to a major airport.
• Minimum of 5 years of multifamily property management experience.
• Minimum of 2 years' experience as a Community Manager overseeing day-to-day property operations.
• Proven success improving occupancy, leasing performance, resident satisfaction, and operational results.
• Experience managing large, complex, or high-volume communities preferred.
• Demonstrated ability to lead through change, stabilize operations, and drive results in challenging situations.
• Outstanding coaching, team‑building, and leadership skills with the ability to influence and develop teams across multiple locations.
• Multi-site supervision or regional support experience strongly preferred.
• Excellent communication, customer service, problem‑solving, and organizational skills.
• Ability to quickly adapt to new markets, teams, and business environments while maintaining a high level of performance and professionalism.

What We Offer

AIRoffers attractive total compensation packages designed to recognize and reward performance including :

• Expected base salary between $90,000-$110,000 plus target annual bonus. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• 25% Rent Discountat any AIR community (a rental application is required, and certain exclusions apply).
• Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
• 401(k) planwith employer contribution.
• Paid time off includingvacation, sick time, and 14holidays.
• Paid parental leaveof up to 16 weeks.
• Tuition assistance program and up to100% reimbursementfor job‑related certifications and licenses.
• 15 hours ofpaid time annually forcommunity service.
• Commuter benefits and pet insurance.
• Consumer discounts on various products and services.
• Opportunities for ongoing professional development, leadership training,andcareer growth.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-paneldrug screening thatexcludes marijuana testing, employment verification & criminal background check.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.