Traveling Maintenance Support Manager

AIR Communities; Denver (CO); On-site; USD 90,000 - 105,000; Full time

Benefits offered by this job

Rent discount

Medical insurance

401(k)

Paid time off

Parental leave

Tuition assistance

Career growth

Job summary

AIR Communities, a Blackstone portfolio company, seeks a Traveling Maintenance Supervisor to support multiple apartment communities nationwide. The role includes acting as Service Manager when needed and regional oversight of maintenance operations, vendor management, and staff coaching.

Ideal candidates have 5+ years in multifamily service operations, 2+ years in direct service management, and a proven ability to lead large teams while delivering strong customer service.

Qualifications

• At least 5 years of experience in Multifamily Service Operations Management.
• At least 2 years of experience in a direct Service Management role.
• Proven track record of managing large properties, motivating teams and delivering strong customer service.
• Strong communication, coaching, and training skills with multi-site supervision.

Responsibilities

• May serve as acting Service Manager and provide standard operational support.
• Provide regional oversight of maintenance, service requests, and turn processes.
• Support property managers and regional teams during audits and action plans.

Skills

Customer service

Team leadership

Coaching

Staff supervision

Job description

AIR Communities (A Blackstone Portfolio Company)is one of the country's largest owners and operators of multifamily housing, managing high-quality communities across the country!At AIR,we value integrity, respect, collaboration, customer focus, and performance.These values are brought to life by our teammates, who are ultimately responsible for our success.When you join our team, you'll work alongside the most dedicated professionals in the industry and open the door to unlimited career opportunities.

We seek motivated professionals who excel in customer service, and thrive in a fast-paced, collaborative environment.If you're inclined towards more challenging tasks and aspire to exceed expectations, our environment may align better with your ambitions, join us!

OurTraveling Maintenance Supervisorwill provide coverage and support to our communities with vacant Service and Maintenance Manager positions. They will also provide managerial support to our communities with essential and time-sensitive hardships. This position will serve as the subject matter expert on direct maintenance and service operations,vendor management and mentoring.

This is aheavy travelposition with up to 75% of the year or 3 weeks per month on the road or in the air.

A bit more about what you’ll do…

• May serve as the acting ServiceManager wherever/ whenever assigned and provide the standard operational support required of AIR’s ServiceManagers.
• May provide regional oversight of all aspects of Property Maintenance Management of multiple communities as assigned including service requests, management, turn process, preventative maintenance, training and supervision of staff.
• Provide support to the Regional Offices in supporting the operations for properties assigned.
• Assist Property Managers, Service Managers, Regional Property Managers, Area Service Managers, Directors of Service & Quality and Directors of Operations in the completion of action plans required as the result of an audit.

• Expectation and ability to travel at least 75% of the time with easy access to large Airport
• Strong preference be located within one of AIR's main markets: Denver, DC Metro,Miami Metro, Boston area, or Philadelphia area.
• At least 5 years of experience in Multifamily ServiceOperations Management
• At least 2 years of experience in direct Service Management role
• Proven track record in managing large properties, be a motivator, a good communicator, and a hands-on manager
• Must possess strong team building, coaching and training skills, multiple site supervision experience and excellent customer service background, a strong financial results orientation and a demonstrated ability to enhance value at the community level

AIR offers attractive total compensation packages designed to recognize and reward performance at the individual, team and company levels. We start with a competitive base salary and add bonus opportunities and benefit choices topped off with:

• Expected base salary of $90,000- $105,000.You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• Base salaryplusannual bonus.
• 50% Rent Discountat any AIR community (a rental application is required, and certain exclusions apply).
• Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
• 401(k) planwith up to 6% employer matching contribution.
• Paid time off includingvacation, sick time, and 14holidays.
• Paid parental leaveof up to 16 weeks.
• Tuition assistance program and up to100% reimbursementfor job-related certifications and licenses.
• 15 hours ofpaid time annually forcommunity service.
• Commuter benefits and pet insurance.
• Consumer discounts on various products and services.
• Opportunities for ongoing professional development, leadership training,andcareer growth.

What You Need to Know

Application Deadline:Theinitialdeadline for applications is09/22/2026.Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-paneldrug screening thatexcludes marijuana testing, employment verification & criminal background check.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.