Senior Field Ops Support Manager

SmartRecruiters, Inc.; Denver (CO); On-site; USD 104,000 - 127,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid vacation

Paid holidays

Paid sick time

Tuition assistance

Commuter benefits

Parental leave

Job summary

AIR Communities in Denver, CO is seeking a Senior Field Operations Support Manager to lead operations across multiple communities with leasing and property management responsibilities. This in-office role requires strong leadership, financial acumen, and hands-on coaching.

You will travel up to 75% for site oversight, support regional teams, and drive actions from audits while mentoring property managers and service managers to improve performance and value at the community level.

Qualifications

• Ability to travel at least 75% of the time with easy access to large Airport.
• At least 5 years of experience in Community Operations.
• At least 2 years of experience in direct Community Management role.
• Proven track record in managing large properties, be a motivator, a good communicator, and a hands-on manager.

Responsibilities

• May serve as the acting Community Manager wherever/ whenever assigned and provide the standard operational support required of AIR’s Community Managers.
• May provide regional oversight of all aspects of Property Management of multiple communities as assigned including profitability and financial direction; budget and forecast preparation; outreach and marketing; training and supervision of staff.
• Provide support to the Regional Offices in supporting the operations for properties assigned.
• Assist Property Managers, Service Managers, Regional Property Managers, Area Service Managers, Directors of Service & Quality and Directors of Operations in the completion of action plans required as the result of an audit.

Skills

Travel frequently

Community Operations

Community Management

Team leadership

Customer service

Financial results

Multi-site supervision

Job description

• Compensation: USD 115,000 - USD 115,000 - yearly

Company Description

AIR Communitiesis one of the country's largest owners and operators of multifamily housing, managing high-quality communities across the country!At AIR,we value integrity, respect, collaboration, customer focus, and performance.These values are brought to life by our teammates, who are ultimately responsible for our success.When you join our team, you'll work alongside the most dedicated professionals in the industry and open the door to unlimited career opportunities.

We seek motivated professionals who excel in customer service and thrive in a fast-paced, collaborative environment.If you're inclined towards more challenging tasks and aspire to exceed expectations, our environment may align better with your ambitions, join us!

Where You Will Work:

Our corporate office is located in theDenver Tech Center. Our office spans the top two floors of the building and features expansive views of the mountains and the downtown skyline.

AIR values relationships and the benefits from working side by side with teammates, thereforethis position will bein-office 5 days a weekto support the team.

Job Description

Our SeniorField Operations Support Manager will provide coverage and support to our communities with vacant Leasing and Property Manager positions. They will also provide managerial support to our communities with essential and time-sensitive hardships. This position will serve as the subject matter expert on direct operations, finances and mentoring.

A bit more about what you’ll do…

• May serve as the acting Community Manager wherever/ whenever assigned and provide the standard operational support required of AIR’s Community Managers.
• May provide regional oversight of all aspects of Property Management of multiple communities as assigned including profitability and financial direction; budget and forecast preparation; outreach and marketing; training and supervision of staff.
• Provide support to the Regional Offices in supporting the operations for properties assigned.
• Assist Property Managers, Service Managers, Regional Property Managers, Area Service Managers, Directors of Service & Quality and Directors of Operations in the completion of action plans required as the result of an audit.

Qualifications

• Ability to travel at least 75% of the time with easy access to large Airport
• At least 5 years of experience in Community Operations
• At least 2 years of experience in direct Community Management role
• Proven track record in managing large properties, be a motivator, a good communicator, and a hands-on manager
• Must possess strong team building, coaching and training skills, multiple site supervision experience and excellent customer service background, a strong financial results orientation and a demonstrated ability to enhance value at the community level

Additional Information

AIR offers attractive total compensation packages designed to recognize and reward performance at the individual, team and company levels. We start with a competitive base salary and add bonus opportunities and benefit choices topped off with:

• Expected base salary of $60,000- $70,000.You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.

There is potential for this role to go permanent. If full-time, position will be eligible for the benefits below.

• Base salaryplusannual bonus.
• Medical, dental, vision, and life insurance options available. HSA with company sponsored contributions, FSA (traditional and dependent care FSA).
• Short and long-term disability paid by the company.
• 401(K) plus company contributions.
• Paid Vacation, 14Paid Holidays, and Paid Sick Time.
• Tuition Assistance Program.
• Commuter Benefits and Pet-Insurance.
• Up to100% Reimbursementon Professional Certification/Licensing for Job Related Curriculums.
• Paid parental leaveof up to 16 weeks, following the birth or adoption of a child.
• Consumer discounts from various products and services including travel planning, wireless phones, health and fitness, home appliances, and more.
• 15hours of paid time annually togive-back to your community.
• Opportunities for professional development and career growth including realistic job previews, in person and virtual leadership training, and performance improvement courses.

What You Need to Know

Application Deadline: The initial deadline for applications is10/2/2026. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-paneldrug screening thatexcludes marijuana testing, employment verification & criminal background check.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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