Traveling Branch Leader & Service Coach

University of Virginia Community Credit Union; Ruckersville (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

401(k) contribution

Life Insurance

Paid Time Off

Holidays

Job summary

University of Virginia Community Credit Union is seeking a Float Assistant Branch Manager to support branch operations and leadership across local markets. You will travel to UVA branches, coach staff, manage schedules, and ensure excellent member service while maintaining compliance and internal controls.

In this role you’ll engage with members to assist with accounts and loans, collaborate with cross-functional teams, and represent the credit union at community events.

Qualifications

• Three or more years of progressive branch experience within the financial services industry.
• A high school degree or GED is required.
• Ability to travel to UVA Community Credit Union branches is required.
• Flexible scheduling needs are required to allow for rapid response to changing business needs.
• Excellent oral and written communication skills; Proven inter-team collaboration skills.

Responsibilities

• Travel flexibly to all UVA Community Credit Union branches as staffing needs require.
• Coach branch staff to deliver exceptional member service, complete accurate transactions, and strengthen member relationships.
• Lead and participate in team activities and meetings in the absence of the Branch Manager, including disciplinary actions and performance evaluations when directed.
• Develop and maintain branch schedules to ensure full staffing coverage that meets business needs.
• Engage directly with members to open accounts, process loans, conduct teller transactions, provide notary services, and support ongoing relationship management.

Skills

Branch leadership

Customer service

Communication skills

Team collaboration

Detail oriented

Education

High school diploma or GED

Job description

University of Virginia Community Credit Union is seeking a Float Assistant Branch Manager to support branch operations and leadership across local markets. You will travel to UVA branches, coach staff, manage schedules, and ensure excellent member service while maintaining compliance and internal controls.

In this role you’ll engage with members to assist with accounts and loans, collaborate with cross-functional teams, and represent the credit union at community events.