Travel Tech Product Manager - Scale Global Platform

Amazon; Seattle (WA); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Travel & Events seeks a product leader to own the strategy for the technology powering corporate travel across 500,000+ Amazon employees in 64 countries, defining what gets built and shipping features that improve travel efficiency and satisfaction.

You will drive the roadmap with third-party technology partners, translate customer pain points into requirements, and measure success through self-service adoption and platform health metrics at scale.

Qualifications

• 3+ years of product management experience.
• Experience managing technical products or online services.
• Experience in leading cross-functional teams delivering major new products or services.

Responsibilities

• Define product requirements for travel platform capabilities that improve self-service, reduce support contacts, and eliminate manual processes.
• Own and drive the product roadmap with third‑party technology partners: prioritize feature requests, facilitate deep‑dive sessions, make trade‑off decisions, and hold partners accountable to commitments and SLAs.
• Define, track, and report program‑level success metrics (self‑service rates, adoption, platform health, cost‑to‑serve) to measure product impact and drive prioritization.
• Drive platform migration and automation initiatives, informing build‑vs‑buy decisions and coordinating phased rollouts, stakeholder communication, and deprecation of legacy processes.
• Identify and resolve cross‑functional blockers by partnering with internal teams (category management, customer care, customer engagement, data) and external vendor engineering and product teams.
• Collaborate with engineering teams to translate product vision into technical solutions, contributing to technology decisions and integration strategy.
• Produce data‑driven narratives for leadership reviews (MBRs, QBRs), translating product performance into business impact and strategic recommendations.
• Anticipate bottlenecks, make trade‑offs, and balance employee experience against technical and resource constraints.
• Write compelling requirements documents, strategy narratives, and business cases that contribute to executive alignment and cross‑organizational decision‑making.

Skills

Product management

Technical product management

Cross-functional leadership

Job description

Amazon Travel & Events seeks a product leader to own the strategy for the technology powering corporate travel across 500,000+ Amazon employees in 64 countries, defining what gets built and shipping features that improve travel efficiency and satisfaction.

You will drive the roadmap with third-party technology partners, translate customer pain points into requirements, and measure success through self-service adoption and platform health metrics at scale.