Product Manager, Travel Tech Platform

Amazon.com Services LLC; Seattle (WA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

RSUs

401(k) matching

Paid time off

Job summary

Amazon.com Services LLC is seeking a Senior Product Manager to own the product strategy for the technology powering corporate travel for 500,000+ Amazonians in 64 countries. Define roadmap, evaluate build-vs-buy, and deliver features that boost self-service adoption and platform health at scale.

You will partner with engineering and business teams to translate customer pain points into clear requirements, measure impact with dashboards, and communicate progress in leadership reviews.

Qualifications

• 3+ years of product management experience.
• Experience managing technical products or online services.
• Leading cross-functional teams to deliver major new products or services.

Responsibilities

• Define product requirements for travel platform capabilities that improve self-service, reduce support contacts, and eliminate manual processes.
• Own and drive the product roadmap with third-party technology partners: prioritize feature requests, facilitate deep-dive sessions, make trade-off decisions, and hold partners accountable to commitments and SLAs.
• Define, track, and report program-level success metrics (self-service rates, adoption, platform health, cost-to-serve) to measure product impact and drive prioritization.
• Drive platform migration and automation initiatives, informing build-vs-buy decisions and coordinating phased rollouts, stakeholder communication, and deprecation of legacy processes.
• Identify and resolve cross-functional blockers by partnering with internal teams and external vendor engineering and product teams.
• Collaborate with engineering teams to translate product vision into technical solutions and integration strategy.
• Produce data-driven narratives for leadership reviews (MBRs, QBRs) translating product performance into business impact.
• Anticipate bottlenecks, balance employee experience against technical constraints, and adjust priorities accordingly.

Skills

Product management

Cross-functional leadership

SQL

VBA

Travel platform experience

Job description

Amazon.com Services LLC is seeking a Senior Product Manager to own the product strategy for the technology powering corporate travel for 500,000+ Amazonians in 64 countries. Define roadmap, evaluate build-vs-buy, and deliver features that boost self-service adoption and platform health at scale.

You will partner with engineering and business teams to translate customer pain points into clear requirements, measure impact with dashboards, and communicate progress in leadership reviews.