Travel Support Specialist – Virtual

Destination Careers; United States; Remote; USD 25,000 - 65,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Growth opportunities

Travel discounts

Job summary

Destination Careers is hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution. This remote role offers a flexible schedule and opportunities for growth into travel advisor or team lead positions.

You will respond to client inquiries, coordinate with airlines and hotels, confirm itineraries, and maintain client records in our CRM system, delivering white-glove service to our travelers.

Qualifications

• Experience in a travel agency or customer support role.
• Strong attention to detail and excellent communication skills.
• Ability to work flexible hours, including evenings or weekends if needed.
• Tech-savvy and comfortable using booking platforms and CRMs.

Responsibilities

• Respond to client inquiries about existing or upcoming trips.
• Resolve travel issues (delays, cancellations, schedule changes) in real time.
• Coordinate with airlines, hotels, and tour providers to adjust itineraries.
• Confirm itinerary details, send reminders, and provide travel tips.
• Document interactions and maintain client records in our CRM system.

Skills

Attention to detail

Communication

Tools

Booking platforms

CRMs

Job description

Job Title: Travel Support Specialist – Client Services

Location:

Remote

About the Role

We’re hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution. If you enjoy problem-solving and providing white-glove service, this is the perfect role for you.

Responsibilities

• Respond to client inquiries about existing or upcoming trips.
• Resolve travel issues (delays, cancellations, schedule changes) in real time.
• Communicate with airlines, hotels, and tour providers to make changes.
• Confirm itinerary details, send reminders, and provide travel tips.
• Document interactions and maintain client records in our CRM system.

Requirements

• Previous experience in a travel agency or customer support role.
• Strong attention to detail and excellent communication skills.
• Ability to work flexible hours, including evenings or weekends if needed.
• Tech-savvy and comfortable using booking platforms and CRMs.

Why Work With Us?

• Remote work and flexible schedule.
• Growth path into full-time travel advisor or team lead roles.
• Travel discounts and ongoing professional development.

$25,000 - $65,000 a year