Travel Support Specialist – Virtual

Careers In Travel | Destination Planners; Las Vegas (NV); On-site; USD 25,000 - 65,000; Full time

Benefits offered by this job

Remote work and flexible schedule

Growth path into full-time travel advisor or team lead roles

Travel discounts and ongoing professional development

Job summary

A leading travel services company is seeking a Travel Support Specialist to assist with client communications, handle itinerary updates, and resolve travel issues. The ideal candidate will have prior experience in a travel agency or customer support role, demonstrate strong communication skills, and be tech-savvy. This position offers a flexible remote work schedule and a growth path into full-time travel advisor roles. Salary ranges from $25,000 to $65,000 per year.

Qualifications

• Previous experience in a travel agency or customer support role.
• Strong attention to detail and excellent communication skills.
• Ability to work flexible hours, including evenings or weekends if needed.
• Tech-savvy and comfortable using booking platforms and CRMs.

Responsibilities

• Respond to client inquiries about existing or upcoming trips.
• Resolve travel issues in real time.
• Communicate with airlines, hotels, and tour providers to make changes.
• Confirm itinerary details and send reminders.
• Document interactions and maintain client records in our CRM system.

Skills

Client communications

Travel issue resolution

Attention to detail

Excellent communication

Tech-savvy

Job description

Job Title: Travel Support Specialist – Client Services

Location: Remote

About the Role

We’re hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution. If you enjoy problem-solving and providing white‑glove service, this is the perfect role for you.

Responsibilities

• Respond to client inquiries about existing or upcoming trips.
• Resolve travel issues (delays, cancellations, schedule changes) in real time.
• Communicate with airlines, hotels, and tour providers to make changes.
• Confirm itinerary details, send reminders, and provide travel tips.
• Document interactions and maintain client records in our CRM system.

Requirements

• Previous experience in a travel agency or customer support role.
• Strong attention to detail and excellent communication skills.
• Ability to work flexible hours, including evenings or weekends if needed.
• Tech‑savvy and comfortable using booking platforms and CRMs.

Why Work With Us?

• Remote work and flexible schedule.
• Growth path into full-time travel advisor or team lead roles.
• Travel discounts and ongoing professional development.

$25,000 - $65,000 a year