Travel Support Specialist (Remote) - Customer Care & Planning

Excitingtravelnow; Greeley Township (IA); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive training

Flexible work schedule

Growth in travel industry

Team-oriented culture with leadership

Job summary

Excitingtravelnow is seeking a motivated Customer Service Specialist to support clients and deliver a high-quality travel experience. You will handle travel questions, coordinate details, and maintain clear communication throughout planning in a remote setting.

Responsibilities include guiding options and timelines, assisting with reservations, ensuring accuracy of client data, and maintaining organized records.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and time-management abilities.
• Ability to work independently in a remote environment.
• Customer service, administrative, or hospitality experience preferred.
• Basic computer and internet skills required.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel requests and questions.
• Provide guidance on travel options, timelines, and next steps.
• Assist with reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Maintain organized records of client interactions.
• Follow company policies and service standards.

Skills

Communication

Time management

Remote work

Customer service

Computer basics

Travel interest

Job description

Excitingtravelnow is seeking a motivated Customer Service Specialist to support clients and deliver a high-quality travel experience. You will handle travel questions, coordinate details, and maintain clear communication throughout planning in a remote setting.

Responsibilities include guiding options and timelines, assisting with reservations, ensuring accuracy of client data, and maintaining organized records.