Travel Support Consultant

Hopesglobalgetaways; Oregon; Hybrid; USD 15,000 - 35,000; Full time

Benefits offered by this job

Fully remote work

Training provided

Performance-based incentives

Travel discounts

Job summary

Hopesglobalgetaways is seeking dependable, detail-oriented Travel Support Consultants to join our fully remote team. You will assist clients with researching vacation options, organizing arrangements, and resolving routine planning needs throughout the booking process, while maintaining clear communication and smooth coordination.

No prior travel experience is required as comprehensive training and ongoing guidance are provided to help you succeed in a flexible, performance-based environment

Qualifications

• Strong written and verbal communication skills.
• Helpful, professional, and solution-focused approach.
• Strong organization and attention to detail.
• Comfortable researching and comparing information online.
• Ability to manage several client needs and follow‑up items at once.
• Dependable time‑management and follow‑through skills.
• Willingness to learn digital tools, supplier systems, and booking platforms.
• Basic computer proficiency and reliable internet access.
• Must be at least 18 years of age.
• Must be legally eligible to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another qualifying region.

Responsibilities

• Review client needs, including destination preferences, travel dates, budget range, interests, and special requests.
• Research resorts, hotels, cruises, transportation, tours, excursions, activities, and vacation packages.
• Identify appropriate options and help clients understand available choices.
• Coordinate selected travel services using approved supplier platforms and resources.
• Track confirmations, reservation details, deadlines, and outstanding information.
• Respond to routine questions and provide updates as plans progress.
• Assist with standard booking changes, service requests, and minor planning concerns.
• Keep client records accurate and continue building knowledge of destinations and suppliers.

Skills

Communication

Organization

Research skills

Time management

Problem solving

Job description

Role Overview

We are seeking dependable, detail-oriented individuals to join our remote team as Travel Support Consultants. In this role, you will assist clients with researching vacation options, organizing arrangements, and resolving routine planning needs throughout the booking process. You will help keep each trip moving forward by providing clear information, tracking important details, and following up when additional action is needed. Previous professional travel experience is not required. Training and continued guidance are provided.

What You'll Do

• Review client needs, including destination preferences, travel dates, budget range, interests, and special requests.
• Research resorts, hotels, cruises, transportation, tours, excursions, activities, and vacation packages.
• Identify appropriate options and help clients understand available choices.
• Coordinate selected travel services using approved supplier platforms and resources.
• Track confirmations, reservation details, deadlines, and outstanding information.
• Respond to routine questions and provide updates as plans progress.
• Assist with standard booking changes, service requests, and minor planning concerns.
• Keep client records accurate and continue building knowledge of destinations and suppliers.

Opportunity Details

• Fully remote with flexible scheduling
• Independent opportunity; not a traditional hourly or salaried employee position
• Training available for individuals with no previous professional travel experience
• Ongoing supplier and destination education
• Access to team guidance and development resources
• Performance-based incentives and recognition opportunities
• Qualifying travel discounts and industry-related benefits
• Continued opportunities to strengthen customer-service and planning skills

Qualifications

• Strong written and verbal communication skills
• Helpful, professional, and solution-focused approach
• Strong organization and attention to detail
• Comfortable researching and comparing information online
• Ability to manage several client needs and follow‑up items at once
• Dependable time‑management and follow‑through skills
• Comfortable handling routine questions and problem‑solving independently
• Willingness to learn digital tools, supplier systems, and booking platforms
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age
• Must be legally eligible to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another qualifying region