Travel Services Coordinator

xperiencexscapetravels; New Orleans (LA); Remote; USD 42.000 - 56.000; Vollzeit

Benefits dieser Stelle

Remote work flexibility

Travel perks and discounts

Growth opportunities and training

Mission-driven team

Zusammenfassung

Xperience Xscape Travels in the United States is seeking a Travel Services Coordinator to support travelers from planning through completion. You will be their trusted contact, handling requests, updates, and inquiries with a focus on ensuring smooth journeys.

This remote role offers flexible hours, travel perks, and opportunities for growth within a mission-driven team that loves creating memorable experiences.

Qualifikationen

• Excellent written and verbal communication.
• Customer service background is preferred.
• Organized, detail-oriented, proactive work style.
• Willing to learn new tools and systems.
• Passion for travel and helping others.

Aufgaben

• Respond promptly and kindly to client questions via email, phone, and chat.
• Assist with itinerary updates, travel changes, and special requests.
• Share accurate information about travel requirements and destination details.
• Conduct follow-ups to confirm satisfaction and gather feedback.
• Handle concerns with empathy and problem-solving skills.

Kenntnisse

Communication skills

Customer service

Travel experience (preferred)

Organized

Attention to detail

Proactive work style

Tech proficiency / learn new tools

Tools

CRM software

Travel booking systems

Jobbeschreibung

Job Description:
As a Travel Services Coordinator, you’ll support travelers through every stage of their journey. From helping them plan to keeping them informed, to ensuring their trip runs smoothly, you’ll be their trusted point of contact.

At Xperience Xscape Travels in the United States, we take pride in offering thoughtful, high-quality service that makes every client feel valued.

Key Responsibilities

• Respond promptly and kindly to client questions via email, phone, and chat.

• Assist with itinerary updates, travel changes, and special requests.

• Share accurate information about travel requirements and destination details.

• Conduct follow-ups to confirm satisfaction and gather feedback.

• Handle concerns with empathy and problem-solving skills.

Benefits

• Remote freedom work anywhere with flexible hours.

• Travel perks, discounted rates, and insider access.

• Growth opportunities through training and team support.

• Join a mission-driven team that loves creating memorable experiences.

What We’re Looking For

• Excellent written and verbal communication.

• Customer service background (travel experience is a plus).

• Organized, detail-oriented, and proactive work style.

• Comfortable learning new tools and systems.

• Passion for travel and helping others.