Travel Experience Coordinator

Hellosunshinetravels; Scranton (Lackawanna County); On-site; USD 40,000 - 55,000; Full time

Job summary

A travel agency in Lackawanna County is seeking a Travel Experience Coordinator who is passionate about delivering exceptional customer service and personalized travel planning. This role involves guiding clients through their journey, from initial inquiry to post-travel follow-up, ensuring a seamless experience. Ideal candidates will have strong communication and organization skills, a background in hospitality, and the ability to work independently and remotely.

Qualifications

• Strong communication and organization skills.
• Customer service or hospitality background preferred.
• Self-motivated and comfortable working remotely.

Responsibilities

• Consult with clients to understand travel preferences and goals.
• Research and recommend destinations, resorts, cruises, and tours.
• Coordinate bookings, itineraries, and travel documentation.
• Communicate clearly with clients before, during, and after travel.
• Handle changes or issues with care and professionalism.
• Build long-term client relationships.

Skills

Strong communication skills

Organization skills

Customer service background

Job description

We are seeking a Travel Experience Coordinator who thrives on delivering exceptional customer service and personalized travel planning. This role focuses on guiding clients through every step of their journey—from initial inquiry to post-travel follow-up—ensuring a seamless and memorable experience.

Responsibilities:

• Consult with clients to understand travel preferences and goals
• Research and recommend destinations, resorts, cruises, and tours
• Coordinate bookings, itineraries, and travel documentation
• Communicate clearly with clients before, during, and after travel
• Handle changes or issues with care and professionalism
• Build long-term client relationships

Qualifications:

• Strong communication and organization skills
• Customer service or hospitality background preferred
• Self-motivated and comfortable working remotely