Travel Sales Executive

Scarlz Moments; United States; Remote; USD 52,000 - 78,000; Full time

Benefits offered by this job

Remote / Work From Home

Performance incentives

Career growth opportunities

Casual leave and sick leave

Job summary

Scarlz Moments Private Limited is seeking a Travel Sales Executive to drive both domestic and international sales from a remote setting. The role focuses on inbound and outbound calls, lead handling, and achieving sales targets while delivering tailored travel packages.

The candidate should have 4+ years of experience in travel sales or related fields, with strong English and Tamil communication and knowledge of Zoho CRM.

Qualifications

• 4+ years of experience in Travel Sales, International Sales, Travel & Tourism, or Tele-sales.
• Strong ability to handle international calls and manage customers.
• Experience with Zoho CRM or similar systems is preferred.
• Proven skills in lead conversion, negotiation, and relationship management.

Responsibilities

• Handle international inbound and outbound calls from prospects and customers.
• Understand travel requirements and budgets to promote domestic and international packages.
• Follow up on enquiries, convert leads into bookings, and achieve monthly targets.
• Prepare quotations and explain itineraries, inclusions, pricing, and hotels.

Skills

Travel Sales

Inbound/Outbound Calls

CRM Zoho

Lead Conversion

English & Tamil

Remote Work

Education

Any Graduate

Job description

Company: Scarlz Moments Private Limited
Location: Remote / Work From Home
Employment Type: Full-time
Salary: As per industry standards, based on experience and skills
Experience: 4+ Years
Qualification: Any Graduate
Age: Below 35 years
Language: Fluency in English and Tamil is mandatory, while proficiency in Hindi will be an added advantage.

About the Role

Scarlz Moments Private Limited is looking for an enthusiastic, target-oriented, and customer-focused Travel Sales Executive to handle domestic and international travel sales.

The ideal candidate should have experience in International Call Center / BPO / Travel Sales, with strong exposure to inbound and outbound international calls, lead follow-ups, customer handling, sales conversion, and relationship management.

The candidate will be responsible for understanding customer travel requirements, recommending suitable travel packages, following up on enquiries, converting leads into bookings, and achieving assigned sales targets

Key Responsibilities

• Handle international inbound and outbound calls from prospective and existing customers.
• Understand customer travel requirements, preferences, and budgets.
• Promote and sell domestic and international tour packages.
• Handle leads through calls, WhatsApp, email, and other communication channels.
• Follow up with customers and convert enquiries into confirmed bookings.
• Prepare and share suitable travel packages and quotations.
• Explain itinerary details, inclusions, exclusions, pricing, hotels, transportation, and other travel services.
• Recommend suitable destinations and travel packages based on customer requirements.
• Handle customer objections and support the sales closing process.
• Coordinate with the Travel Operations team for itinerary, availability, costing, and bookings.
• Maintain accurate customer and lead information in the CRM.
• Maintain regular follow-ups and update sales pipeline status.
• Achieve assigned monthly sales targets and performance goals.
• Build strong customer relationships and encourage repeat bookings and referrals.
• Maintain professional communication with international customers across different time zones.
• Follow company sales processes, SOPs, and customer service standards.

Candidate Requirements

• Any Graduate with 4+ years of relevant experience in Travel Sales, International Sales, International Call Center, BPO, or Tele-sales.
• Experience handling international customers and inbound/outbound international calls.
• Strong sales, communication, follow-up, and lead-conversion skills.
• Good negotiation, objection-handling, and customer relationship skills.
• Target-oriented with a strong focus on achieving sales results.
• Knowledge of domestic and international travel is an added advantage.
• CRM experience; Zoho CRM knowledge is an added advantage.
• Self-motivated, proactive, and comfortable working remotely.
• Age below 35 years.

Language Requirements

• Fluency in English and Tamil is mandatory.
• Proficiency in Hindi will be an added advantage.
• Knowledge of additional Indian or international languages will be an added advantage.

Preferred Experience

Candidates with experience in International Call Center / BPO, International Sales, Travel Sales, Travel & Tourism, Inbound & Outbound Calling, Tele-sales, Lead Conversion, or Customer Relationship Management will be preferred.

Overall Requirements: International Calling + Sales Skills + Customer Handling + Lead Conversion + Travel Industry Knowledge + Strong English & Tamil and Hindi Communication.

What We Offer

• Salary: As per industry standards, based on experience and skills.
• Performance-based incentives.
• Remote / Work From Home opportunity.
• Casual Leave and Sick Leave as per company policy.
• Opportunity to work with a growing and dynamic travel company.
• Exposure to domestic and international travel sales.
• Opportunity to work with international customers.
• Professional growth and career development opportunities.
• Supportive, collaborative, and flexible work environment.