Travel Robotics Field Engineer – On‑Site Automation

ScriptPro; Miami (FL); Remote; USD 30,000 - 44,000; Full time

Benefits offered by this job

Health benefits

On-site gym

Paid time off

9 paid holidays

401(k) with company match

Job summary

ScriptPro seeks a Field Service Engineer to maintain and troubleshoot ScriptPro’s automation equipment at customer sites nationwide, with heavy travel and a road-warrior schedule. You will train pharmacy staff, diagnose workflow issues, and optimize system performance.

Overtime is common and paid, with opportunities to earn bonuses. The role requires lifting heavy equipment, being available 24/7 during shifts, and a strong mix of IT and mechanical skills.

Qualifications

• Bachelor's degree in Electronics or Computer Science, or equivalent work experience preferred.
• Experience with computer systems repair and a strong mechanical aptitude.
• Must be 21 years old or older.
• General knowledge of IT, Windows NT/XP/7/8/10.
• Must be able to lift 70+ lbs daily, including when traveling by auto or air.
• Must be available to work as needed and assigned.
• Maturity and integrity are a must.
• Strong organizational and customer service skills.

Responsibilities

• Troubleshoot, diagnose, and repair equipment onsite at pharmacies and remotely by phone.
• Administer training and support to pharmacy staff when needed.
• Diagnose customer workflow issues and optimize ScriptPro system performance.
• 80% or more travel is an essential function of this job and is required (equal amounts of long-distance driving and air travel).
• Physical demands of this role require lifting up to 55lbs unassisted, and lifting up to 120lb, push/pull up to 800lbs assisted, climb various ladder types, lifting and stacking servers, mounting monitors, computers, or status screens (including but not limited to 65 inch LCD TVs).
• Must be available with phone on and responsive 24/7 during scheduled shift.
• Perform other duties as assigned.

Skills

Customer service

Mechanical aptitude

Willing to travel

Shift work

Maturity and integrity

Education

Bachelor's degree in Electronics or Computer Science

Equivalent work experience

Tools

Windows operating systems

Job description

ScriptPro seeks a Field Service Engineer to maintain and troubleshoot ScriptPro’s automation equipment at customer sites nationwide, with heavy travel and a road-warrior schedule. You will train pharmacy staff, diagnose workflow issues, and optimize system performance.

Overtime is common and paid, with opportunities to earn bonuses. The role requires lifting heavy equipment, being available 24/7 during shifts, and a strong mix of IT and mechanical skills.