Travel-Ready Senior Operations Leader – Go-Live & Launch

DHL Supply Chain; Las Vegas (NV); On-site; Confidential; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

General Bonus Plan

401K

PTO

Job summary

DHL Supply Chain is seeking an experienced Senior Operations Manager to lead and develop a diverse team of Supervisors, drive efficient warehouse operations, and partner with customers to ensure a high standard of performance. Travel up to 80% to customer sites will be required to support new start-ups and launches.

You will implement processes to optimize operations, manage labor plans, and ensure safety and quality across multiple shifts, contributing to DHL's reputation as a global leader in

Qualifications

• Proven experience executing startup, implementation, or go-live activities.
• Experience in a data center, server logistics, or high-tech warehousing environment managing serialized assets and ESD handling (preferred).
• 1+ years logistics industry experience.
• 2+ years of supervisory or management role experience.
• P&L management experience (preferred).

Responsibilities

• Lead, motivate and develop Supervisors and indirect reports with coaching and guidance to build an inclusive team culture.
• Develop and implement efficient workflows, labor plans, and processes to improve productivity and reduce costs.
• Uphold health and safety regulations and promote a culture of safety.
• Prepare reports on KPIs including productivity and accuracy to support decisions.
• Collaborate with HR and site leadership for hiring Supervisors and talent selection.
• Coordinate with cross-functional teams to fulfill customer orders promptly and accurately.
• Maintain strong on-site client relationships and address concerns to ensure customer satisfaction.

Education

Bachelor's degree or equivalent experience

Job description

DHL Supply Chain is seeking an experienced Senior Operations Manager to lead and develop a diverse team of Supervisors, drive efficient warehouse operations, and partner with customers to ensure a high standard of performance. Travel up to 80% to customer sites will be required to support new start-ups and launches.

You will implement processes to optimize operations, manage labor plans, and ensure safety and quality across multiple shifts, contributing to DHL's reputation as a global leader in