Travel-Ready Patient Services & Transition Lead

Zangmeister Cancer Center; United States; Teletrabalho; USD 22 000 - 41 000; Tempo integral

Resumo da oferta

Zangmeister Cancer Center is seeking a Patient Services Specialist Transition Associate to lead front desk transition efforts during organizational change. This remote travel-heavy role requires delivering training and embedding new policies across multiple sites.

You will write SOPs, train staff via in-person and webinar sessions, and collaborate with leadership to ensure compliant processes while maintaining excellent patient service.

Qualificações

• High school education required.
• Valid state Driver’s License for travel to satellite offices.
• Minimum 3 years of patient service experience.

Responsabilidades

• Subject matter expert and trainer on transition issues related to front desk operations of clinic.
• Oversee training of staff across locations, in person and via webinar.
• Write SOPs and deliver them.
• Travel >75% and support multi-site transitions.
• Ensure regulatory compliance and policy alignment.

Conhecimentos

Patient service

Training

Communication skills

Leadership

Formação académica

High school diploma

Ferramentas

MS Office

Workday

Descrição da oferta de emprego

Zangmeister Cancer Center is seeking a Patient Services Specialist Transition Associate to lead front desk transition efforts during organizational change. This remote travel-heavy role requires delivering training and embedding new policies across multiple sites.

You will write SOPs, train staff via in-person and webinar sessions, and collaborate with leadership to ensure compliant processes while maintaining excellent patient service.